Question about Bissell 1698 PowerSteamer ProHeat Upright Wet/Dry Vacuum

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Roller brush I took the roller off to clean it and now I can't get it back on without the left side just falling loosely to the floor.

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Hi,

you might need to order new floating roller bar holders, they were red on my bissell, they are held in place with two phillips screws on each end, I ended up using large washers to hold those on when my Bissell began month 6. note- if you have pets-you have to stop every four or five rows and clean the pet hair out from around those bearing holders or the bearings will overheat and begin to snap belts and the unit will begin to self destruct.

hope that helps

J Meredith

Posted on Jul 09, 2008

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When i set the floor setting to carpet, it makes a nasty rattling noise. doesn't do it on bare floor setting


Hi,

There is one major difference between the hard floor setting and the carpet setting - the brushbar doesn't spin on the hard floor setting. Hopefully this is a simple problem - the rattling noise suggests there may be something trapped behind the brush rollers. You can inspect this by removing the sole plate from the vacuum. Doing this may allow any trapped objects to fall out without need for any further inspection:

To remove the sole plate:

1. Lie the dyson on it's side so you can access the underside or sit on a chair, turn the vacuum upside down and hold it between your knees.
2. Using a coin or a large flat-bladed screwdriver undo the two yellow fasteners on either side of the "sole plate" which covers the brush rollers.
3. Pivot the back edge of the sole plate upwards and remove it

belectric_53.jpg

Any loose debris can now be easily removed, While the sole plate is removed, it is a good opportunity to inspect the brushes and remove anything else that may be stuck to it.

Replacing the sole plate is the exact reverse of the removal process. Before replacing the sole plate, ensure that the brush bar is correctly and fully inserted.

There are other possible reason for the rattling noise, but your description leads me to believe that this should cure the fault. Inspect the brushbar first and then post back if you need further assistance.

Regards,
BElectric

Dec 15, 2010 | Dyson DC33 Bagged Upright Vacuum

1 Answer

Won't pick up dirt and hard to push


Hello,

This sounds like it is most likely a belt issue with your Riccar. In order to verify this, turn the vacuum on and turn it over on it's side after making sure that the carpet / floor switch on the top of the roller brush housing is turned to Carpets.

When you turn the vacuum on after changing the switch to carpet mode, does the roller brush spin? The belt controls the the roller brush and makes it spin. When the belt is broken or stretched out, and the brush is not spinning, or stops as soon once it hit carpeting, the brush roller will no longer help pull the vacuum forward. This would explain why the vacuum is very hard to push.

In order to help you the best, I went ahead and took some pictures for you on how to change the belt. The only really tricky part is the clutch actuator arm. If you don't already have a new belt, here's a link for you to a 2 pack of belts for your 8955 on our website:
Riccar 4000 / 8000 Series Upright Belts (2pk)

The model that I took pictures of is actually a model 8650, but this is identical in every way to your 8955 in terms of changing the belt.

What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum2_bing.gif cleaner is unplugged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.


485aeb8.jpg
Step 2: Unscrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, this is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;



Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;

fa36553.jpg

Step 5: Once you have removed the actuator arm from the clutch, as well as the belt guard, lift straight up on the roller brush and remove the roller brush from the vacuum cleaner:




Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take a new belt and wrap it around the metal pin in the back of the vacuums agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;

f76bd31.jpg


Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), put the other end of the belt through your roller brush;

68efbd6.jpg


Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, as well as continuously having to replace belts. You can see on the end cap of the roller brush (the right side where the belt rides) that there are two little teeth that protrude out of the end cap. Here's a picture of how it looks:

96719f8.jpg

Step 9: With the roller brush inserted through the belt, position the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove inside of the roller brush housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

837f4a1.jpg

Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right.

Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Make sure that the rug / floor switch set to the carpet setting again, and then turn the vacuum upside down again so the brush and belt are exposed again.

Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.

f8f8407.jpg

tep 13: The last tricky part can be reinstalling the metal bottom plate. There is a little lip on the front of the vacuum cleaner that the edge of the bottom plate has to slide under for it to be installed properly. A lot of people just install the bottom plate over top of this lip, and this prevents the brushes from hitting the carpet as close as if the bottom plate is correctly installed. It will take away the vacuums cleaning cleaning ability dramatically. Here's a picture of the lip with the bottom plate in the backgroud;

Step 14: Slide the metal bottom plate into the lip on the vacuum cleaner, and fasten the screws back into the bottom plate to secure it. This is the way it will look if the bottom plate is installed the WRONG way.

381c631.jpg

Here's a picture of the RIGHT way to install the bottom plate:

0b3129c.jpg

The Riccar 8955 is great vacuum, and cleans better then most other upright s when it has a new belt on. I hope that this repair solution is helpful to you in fixing your vacuum. If you did, please be sure to click the Thumbs Up Icons in the top right hand corner of the solution. Feel free to request a clarification on the repair if you have any questions. I'm always happy to answer any questions. I hope will consider GoVacuum.com storefront for any Riccar supplies that you may need. We carry all Riccar Vacuum Bags, Filters, Belts, and Parts.

Thank you very much,

Chris J.
GoVacuum

Apr 03, 2010 | Riccar 8955 Upright Vacuum

1 Answer

Can't get the belt to engage for carpet cleaningwith my riccar


I will attempt to walk you through the belt change on your Riccar 8955 upright vacuum cleaner. I have taken pictures for you for each step to ensure that it's done properly. What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum2_bing.gif cleaner is unpluged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.


a83c268.jpg
Step 2: Unsrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, and is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;


6cb6693.jpg
Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;


fa36553.jpg
Step 5: Once you have removed the actuator arm for the clutch, as well as the belt guard, lift staight up on the roller brush and remove the roller brush from the vacuum cleaner:


bec4491.jpg
Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take one new belt and wrap it around the metal pin in the back of vacuum cleaners2_bing.gif agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;


f76bd31.jpg
Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), but the other end of the belt through your new roller brush;


68efbd6.jpg
Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, and continously having to replace belts2_bing.gif. You can see on the end cap of the roller brush (the right side where the belt rides) that there is two little teeth that protrude out of the end cap as well as an indentation on the opposite side;


96719f8.jpg
Step 9: With the roller brush inserted through the belt, posistion the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove down inside of the housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

837f4a1.jpg
Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right. Here's a picture of the belt guard being put back into place;




72dd966.jpg
Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Change the the rug / floor switch from bare floors to the carpet setting, and the turn the vacuum upside again so the brush and belt are exposed:


91e54c7.jpg
Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.

f8f8407.jpg






Thank you

Chris Jones
GoVacuum

Jan 17, 2010 | Riccar 8850 Vacuum

1 Answer

I took the cover off the brush so I could cut off all the hair that was wrapped around it (vacuum was working fine, I just noticed the hair). I pulled the brush/spinner thing off one side, cleaned...


the ends of the brush roller have to go in in a certain position.each end has a different look.make sure the match up to the seats on the roller guides and make sure the belt is centered.the belt will center itself by turning the roller by hand in one direction then the other.the ends of the brush roller ust set in their seats correctly

Sep 12, 2009 | Dyson DC14 All floors Bagless Upright...

2 Answers

I turn the vacuum on and just make the noise like it's working and the brush is not moving.


check the belt on the side of beater brush take out screws in the bottom lift up plate and check the belt it either to loose or to tight or broke. You have to replace them every so offend.

Jun 28, 2009 | Eureka 5893AVZ Bagless Upright Cyclonic...

2 Answers

Bissell proheat turbo 2x upright cleaner -how do I reassmeble?



Yeah, it’s annoying that the manual doesn’t give more detailed instructions and drawings to help with this, because you do have to take the roller assembly apart sometimes to clean built-up carpet lint off the unit properly. If you don’t do this, I’d expect you’d have more problems.

I have a different model number Bissell Proheat than yours. Yours may have different parts or go together differently than mine, but I'll tell you how I do it on mine and you can try my way out and see if it helps you.

(In all cases where I use left vs. right or front vs. back, as when these terms are used with a car, I am facing the front of the Bissell. I am NOT behind the Bissell, where I would stand when cleaning carpet with it.)


Here's how I put it together. This takes much longer to describe than to do, once you figure out where everything goes and you get the hang of doing it!

Attach the left arm with the two silver rods (ONLY attach the left arm here-- leave the corresponding right arm, which looks like the left arm except it has no silver rods, off the bottom unit of the Bissell, for now) to the left side of the Bissell, with a silver screw with a built-in washer. The screw hole is on the back end of the arm and the arm dips down towards the front of the Bissell and holds the two brushes in position so that they can turn without striking the top of the underside of the Bissell or dragging on the floor.

Put a small silver washer on each long, silver metal post, where the roller brushes will go, and slide it all the way to the left.

Put the larger rubber belt around both metal posts, about halfway to two-thirds of the way down the metal posts.

Slide the brushes halfway down the metal posts and attach the larger rubber belt to the cog wheel on the left side of each roller brush. Then slide both roller brushes with the large rubber belt attached all the way to the left so that the cog wheels are against the inside of the left arm. As you move the roller brushes almost all the way to the left, you may be blocked from reaching the end until you carefully work the rubber belt around a plastic flange on the inside of the left arm, but do this and be sure the roller brushes are up against the inside of the left arm. Make sure the rubber belt is still on each of the cog wheels when the roller brushes are pushed all the way left. If you turn one roller brush, the other should turn, too, because of the belt attached to both cog wheels.

Put the small belt around the small cog wheel on the bottom unit of the Bissell behind the right end of the back roller brush, and also around the cog wheel on the right end of the back roller brush. (The right cog wheel on the front roller brush is the only one of five cog wheels without a belt, when everything is assembled correctly.)

Put a small silver washer on the right end of the silver rod passing through the back roller brush.

NOW attach the right arm, using a silver screw with a washer, to the middle screw hole on the right side of the bottom unit of the Bissell. The right arm should mirror the left arm, so that the two arms hold both roller brushes in position on the right side and straight across the bottom unit of the Bissell. It is normal for the roller brushes and arms to be able to flex up and down a bit, when everything is put together correctly. The built-in washers on the silver screws which attach the arms keep the arms and roller brushes in the generally correct position but allow them to flex.

Now using your fingers you should be able to slowly spin the roller brushes without the brushes contacting the top of the bottom unit of the Bissell and without dragging too low against the floor. Check one more time and be sure the belts are positioned correctly around four of the five cog wheels.

If everything seems right, attach the two side covers. These are not interchangeable; the left cover only fits on the left. The short black screw goes in the back screw hole, and the long black screw goes in front.

Then attach the front cover. It's important to be careful that the hooks on the front cover are inside the side cover holes designed to hold the hooks before trying to tighten the last screw through the tab on top of the front cover. If you aren't careful about this, it's easy for the front cover to be out of position or to break its tab.

Try powering up the Bissell and see if the rollers spin correctly. Remember that the handle must not be locked upright and the trigger must be depressed with the Bissell turned on before the roller brushes will spin. (Sometimes people complain that nothing happens with the unit turned on and the trigger depressed when the only problem is that the handle is in the locked upright position.)

Good luck!

May 31, 2009 | Bissell 1699 ProHeat Clear View Upright...

1 Answer

I have lost the directions to replace the belt. Can you e-mail me the directions?


If there are no screws on the bottom part/sole plate where the roller brush is, then check the top of the hood - there should be three screws, two at the front on the raised section of the floor brush top and one below the hose if it sits to the left hand side of the machine at the bottom. Undoing them and possibly taking off the rotary dial height control should give you access to the drive belt. Be careful with the seats of the roller brush (what the brush sits in) as these are notorious for falling out and are poorly directioned as to what position they should be in.

Jan 19, 2009 | Eureka Capture Upright Vacuum Vacuum

5 Answers

Makes a clicking noise and stops after about 5 minutes


Ladies and gents,

I can't bear you moaning like this honestly! Here is the solution-

get your self a tiny 4 headed (philips screw driver) and test your ROOMBA

1) REMOVE THE RUBBER BRUSH AND RUN ROOMBA ON JUST THE BIG BRUSH

2) CHECK IF ROOMBA STARTES CLICKING AND ODES THE SAME THING

3) IF NOT PUT THE RUBBER BRUSH BACK AND REMOVE THE BIG BRUSH AND THEN CHECK IF CLICKING CONTINUES.

4) ONE OF THEM WILL BE THE CULPRIT. REMOVE THAT BRUSH AND YOU WILL SEE TWO 4 HEADED(PHILLIPS) SCREWS ON EACH END OF THE OFFENDING BRUSH- LOOSEN THE SCREW AND YOU SHOULD SEE LOADS OF HAIR AND FIBER ROUND THE BEARING.

5)TAKE THE BEARING OUT AND REMOVE ALL THIS HAIR-YOU WILL BE SURPRISED HOW MUCH THERE IS

6) PUT THINGS BACK TOGETHER AND ROOMBA WILL RUN LIKE NEW

i PROMISE!

Nov 27, 2008 | Vacuums

2 Answers

Brush roller won't turn


On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

May 18, 2008 | Dyson DC07 All Floors Bagless Upright...

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