Hopefully someone out there can please help me:
I have a Zebra P330i badge-printer. The unit is still like new and
power is going to it ok, as it sync's itself (with noise) and the LCD
panel lights up (blue).
However, the same LCD panel remains completely blank when switched on, not even showing `Ready` or anything at all.
Can someone PLEASE shed any light on this (excuse the pun)?
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Hello, assuming the supplies are Zebra and there is no discernible damage to the ribbon, it could mean that the ribbon sensor on the printer is broken. if your printer is still under warranty you can ship back to Zebra (Illinois) to get it repaired. The zebra website has info on how to return printers for service. Hope this helps.
The "i"suffix was introduced in around 2005 to try to stop patent infringements on the printer ribbons. They introduced a chip on the spool that feeds back to the printer. The chip has to be the correct coding for the badge of the printer. Zebra P330i printers are essentially the same as Javelin J330i and Polaroid p85igc but have three different part numbers for their YMCKO ribbon. You can run any monochrome ribbon on them because the mono ribbons have no chip.....not much profit for the brand owners. YMCKO however is not interchangeable. Find a Polaroid dealer for the full colour ribbon.
It could be that the printhead is damaged or the ribbon sensor needs repair. Call Zebra troubleshooting for help. If it is under warranty you can send the printer back to zebra for repair. Takes about 3-5 days. All the info is on their website. good luck.
Hi, If the printer has blank lcd on standalone this means it is not a computer or system related problem. Reversing your diagnosis on previous post: In the Best case it is just a faulty lcd, or lcd ribbon out of place or broken. The relay thing does not make much sense, it is easier to think that it may be any faulty capacitor or IC on main board. Basically if it prints it is for sure the lcd (display or cable). You can chose to take printer apart or to use it like this, if it does not print or is not recognised by computer, then printer is faulty.