Question about Zebra Eltron P330i Card Printer

1 Answer

LCD display fault (blank) on Zebra card printer

Hi,
Hopefully someone out there can please help me:
I have a Zebra P330i badge-printer. The unit is still like new and power is going to it ok, as it sync's itself (with noise) and the LCD panel lights up (blue).

However, the same LCD panel remains completely blank when switched on, not even showing `Ready` or anything at all.

Can someone PLEASE shed any light on this (excuse the pun)?

Many Thanks!
Dee

Posted by on

  • Gixer-Rider Jul 10, 2008

    Additional info:

    The small LCD display on the P330i card printer lights up blue when switched on, and remains that colour. However, it will not show any text at all.



    I've tried switching it off and on again, as well as checking the power cable - even though there's certainly power going to it ok, due to the start up noise, the LCD as well as the printer-head light on. Just nothing showing on the LCD display though.



    I've been informed so far that it could possibly be a loose connection between the panel and the main board, or a loose or faulty relay, or in the worst case a dead LCD panel which may need replaced.



    Hopefully though you have come across something similar before and can advise me.



    Any further info required please let me know.



    Thanks!!!!

    Dee

  • Gixer-Rider Jul 10, 2008

    Hi ginko,

    Sorry, replies crossed in transit.

    Yes, I've tried all them methods, i.e. stand-alone without PC connection, power off (for 2mins+) and on again etc. But to no avail, as the LCD remained blank, albeit still lit up.



    To be honest I haven't tried printing with the unit, as I only have it a few days (second hand, although in `prestine as new looking` condition).

    I will however connect it to the PC tonight and try printing with it.



    Just wondering would downloading the latest firmware from Zebra have any beneficial effect on it?



    Hopefully it's not the main pcb board. Fingers crossed though and I'll report back ASAP.



    Thanks!

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  • 19,396 Answers

Lcd faulty?

Posted on Jul 10, 2008

  • 2 more comments 
  • Ginko
    Ginko Jul 10, 2008

    If the printer prints but the display does not work, then it is a faulty lcd display.
    If it does not work at all then it is the printer(or power adapter) that is not starting at all, problem on lcd is just collateral.
    Start printer without computer connection and check if lcd does the same.
    Alsto try disconnecting printer power cable for 2 minutes and check if this reset, post feedback here.


  • Ginko
    Ginko Jul 10, 2008

    Is the printer printing?

  • Ginko
    Ginko Jul 10, 2008

    If printer is printing is only a faulty lcd, you need to take apart the printer and replace it, or fix the lcd ribbon connector inside.
    If printer is not printing start printer with no computer connection, if lcd is dead with printer on standalone (no ready or other prompt), then printer main pcb board is faulty, quite expensive to replace.


  • Ginko
    Ginko Jul 10, 2008

    Again, is printer printing? The head alignment noise on startup does not mean the printer is working.

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If the printer has blank lcd on standalone this means it is not a computer or system related problem.
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In the Best case it is just a faulty lcd, or lcd ribbon out of place or broken. The relay thing does not make much sense, it is easier to think that it may be any faulty capacitor or IC on main board.
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