Question about Microsoft Xbox 360 Console

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Trying to install kinect to xbox 360 get error message C00000C2

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  • Microsoft Master
  • 3,530 Answers

Welcome to Fixya!

Solution 1: Update your console software

  1. Insert a Kinect game disc.
  2. Start the game from the Xbox Dashboard.
  3. If your console software needs updating, you will see the following message:

    Update Required: An update has been found, to apply this update you must restart your console.

  4. Select Yes, Restart to install the update
Solution 2: Check the cables Xbox 360 S console
  1. Turn off the console.
  2. Unplug the sensor from the console, and then plug the sensor cable into the AUX port on the back of the console.
    Important Remove the power/USB adapter cable if your Kinect sensor came with one.
  3. Turn on the console.
Original Xbox 360 console
  1. Turn off the console.
  2. Make sure the power cord is plugged into a working electrical outlet.
  3. Make sure the USB connector is plugged into the back of the console.
    The light located near the middle of the split cable should be green.
    No green light? Try plugging the cable into another outlet to make sure that the cable is working properly. If you still do not see a green light, your cable might need to be replaced. Contact
    Xbox Support.
  4. Turn on the console.
?Thank you for using Fixya!

Posted on May 10, 2011

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Related Questions:

1 Answer

Can I make my Xbox 360 kinect sensor wireless as I would need a really long cord to plug it in


Sorry but no. You can pick up a Xbox Kinect extend link cable. There is a 15 foot cable for $19.99 usd. Try this site. Xbox Kinect Extend Link Cable

Dec 05, 2014 | Microsoft Kinect Sensor for XBOX 360

1 Answer

Wats is error c000009c


This means that there may be a problem with your kinect sensor. Go to http://support.xbox.com to find out more about this.

Mar 25, 2013 | Majesco Zumba Fitness (Kinect) for Xbox...

1 Answer

The problem with the kinect is C000022D


http://support.xbox.com/en-us/pages/kinect/more-topics/errors/red-light-kinect-sensor-5.aspx Red light on the Kinect sensor Last Modified 4/22/2011
Page Content kinectred_300px.gif If the light on your Kinect sensor is red, the sensor might not be connected properly or your console software might need updating. You might also receive one of the following errors:

A problem has occurred with your Kinect Sensor (C000022D)

A problem has occurred with your Kinect Sensor (C00000C2)
Here's what to do to fix the problem:
update_error.jpg Solution 1: Update your console software

  1. Insert a Kinect game disc.
  2. Start the game from the Xbox Dashboard.
  3. If your console software needs updating, you will see the following message:

    Update Required: An update has been found, to apply this update you must restart your console.


  4. Select Yes, Restart to install the update.
If you still get the same error message, try the next solution.​ ​ ​ Solution 2: Check the cables ​ ​new360cableconnect.jpg

Xbox 360 S console
  1. Turn off the console.
  2. Unplug the sensor from the console, and then plug the sensor cable into the AUX port on the back of the console.

    Important Remove the power/USB adapter cable if your Kinect sensor came with one.

  3. Turn on the console.
​ ​xbox360cablekinect.jpg

Original Xbox 360 console
  1. Turn off the console.
  2. Make sure the power cord is plugged into a working electrical outlet.
  3. Make sure the USB connector is plugged into the back of the console.

  4. The light located near the middle of the split cable should be green.
    kinectcablegreenlight_300px.gif
    No green light? Try plugging the cable into another outlet to make sure that the cable is working properly. If you still do not see a green light, your cable might need to be replaced. Contact
    Xbox Support.
  5. Turn on the console.
If these solutions do not solve the problem, please contact Xbox Support

Jul 19, 2011 | Video Game Consoles & Games

1 Answer

XBox Kinect says insufficient power I've tried unplugging and plugging into a single outlet but same problem. What can i try next?


Red light on the Kinect sensor Last Modified 16/05/2011
kinectred_300px.gif If the light on your Kinect sensor is red, the sensor might not be connected properly or your console software might need updating. You might also receive the following error:

The Kinect Sensor has insufficient power (C0051202)
Here's what to do to fix the problem:
update_error.jpg Solution 1: Update your console software

  1. Insert a Kinect game disc.
  2. Start the game from the Xbox Dashboard.
  3. If your console software needs updating, you will see the following message:


    Update Required: An update has been found, to apply this update you must restart your console.

  4. Select Yes, Restart to install the update.
If you still get the same error message, try the next solution.? ? ? Solution 2: Check the cables ? ?new360cableconnect.jpg

Xbox 360 S console
  1. Turn off the console.
  2. Unplug the sensor from the console, and then plug the sensor cable into the AUX port on the back of the console.

    Important Remove the power/USB adapter cable if your Kinect sensor came with one.
  3. Turn on the console.
? ?xbox360cablekinect.jpg

Original Xbox 360 console
  1. Turn off the console.
  2. Make sure the power cord is plugged into a working electrical outlet.
  3. Make sure the USB connector is plugged into the back of the console.

  4. The light located near the middle of the split cable should be green.
    kinectcablegreenlight_300px.gif
    No green light? Try plugging the cable into another outlet to make sure the cable is working properly. If you still do not see a green light, your cable needs to be replaced. Contact Xbox Support.
  5. Turn on the console.
If these solutions do not solve the problem, the sensor needs to be repaired. To start the online repair process, go to myservice.xbox.com.

Jul 04, 2011 | Video Game Consoles & Games

1 Answer

Trying to connect the kinect


First off make sure you have at least 190 mb of space in your HDD before trying to set up your kinect.
Setup:
Step 1: Make sure your xbox 360 is properly connected to the television with the AV cables and power cable to an outlet.
Step 2: Place sensor under or on top of your television on a stable flat surface.
Step 3: Depending on your xbox the sensor has two different connections. If you have the new slim xbox 360 then you do not need the extra add on connection you simply connect it to a special port for it on the back of your xbox 360 slim. If it is a older version xbox then you will need the extra power adaptor since it will not work without it.(Cable with power connection)
Step 4; (ONLY FOR OLDER VERSION XBOX 360): If you have a wireless connection adaptor unplug it from the usb port in the back of the xbox 360 and connect the kinect sensor's power adaptor into the port you took the wireless connection adaptor off of. There should be a special cable that will act as an extension for the wireless connection adaptor you unplugged this is so you can connect it directly to the usb ports in the front of the xbox 360. Then plug the end with the power outlet connector of the kinect sensor power adaptor into the wall socket.
Step 5: Turn on the xbox 360 and the kinect sensor should move up and down to adjust.
Step 6: Put kinect game in and it will guide you through kinect settings and your on your way to start playing! Have Fun!

Feb 26, 2011 | Microsoft Xbox 360 Console

1 Answer

KINECT ERROR CODE c000022D


http://support.xbox.com/en-us/pages/kinect/more-topics/errors/red-light-kinect-sensor-5.aspx

Feb 03, 2011 | Microsoft Xbox 360 Console

1 Answer

I.m trying to play a kinect game and the kinect tuner gives me this error code (coooooc2)


Hi Chris

Kindly specify if you have a "slim" version of the Xbox 360 or the older one?

The error code you have specified here seems to triggering due to a hardware issue of your Kinect device.

If you have a older version of Xbox 360 which requires you to use a separate power supply for Xbox 360 try these steps

  1. Turn off the console.
  2. Make sure the power cord is plugged into a working electrical outlet.
  3. Make sure the USB connector is plugged into the back of the console.
  4. The light located near the middle of the split cable should be green.
Post that re-calibrate your Kinect tuner and check if it's working else you may have to get your Kinect device replaced from Microsoft

Jan 02, 2011 | Microsoft Xbox 360 Console

2 Answers

Trying to connect kinect.... its saying that it has insufficient power


Hi Eddie,
Try with different USB ports if you are using old XBOX and getting message as " insufficient power". It seems to be a adapter issue why don't you visit store and exchange the XBOX 360 Kinect device.

Thank you for using Fixya.
Xbox 360 kinect Games List

Dec 25, 2010 | Microsoft Kinect Sensor for XBOX 360

1 Answer

I have got the xbox kinect an it is saying that the senser is not leavel


Error: The Kinect Sensor is not level (C0051209)
Place the sensor on a level surface and try again. Here's what to do to fix this problem:
- Turn off your Xbox 360 console. - Make sure the Kinect sensor is positioned on a flat, level surface. - Turn your console on to see if the problem still occurs.
This error can also occur if your sensor is very hot or cold. In this case, wait for the sensor to reach room temperature (approximately 70 °F or 21 °C), and then try using the sensor again.
If these steps do not solve the problem, the sensor will need to be repaired. To start the online repair process, go to myservice.xbox.com.
Source: http://support.xbox.com/en-us/pages/kinect/more-topics/errors/red-light-kinect-sensor-4.aspx

Dec 25, 2010 | Microsoft XBOX 360 ARCADE Console

1 Answer

Our xbox will not read the program for kinect, when trying to install kinect the screen just keeps searching...


XBOX 360 repair guide available that covers this problem and also all other common XBOX problems. You can get your copy XBOX 360 Repair Guide, you can download it and get help to fix your console..............
click here to download repair guide

Dec 22, 2010 | Microsoft Xbox 360 Console

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