Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

1 Answer

I have the sbg900 motorola wireless gateway. I had to re set it up after a power outage caused it to lose my network information and it was unsecured. After setting up my network and making it secure, my ps3 won't go online. I called the PS3 people and they gave my the tcp and udp port numbers I needed but couldn't tell me how to use them. Motorola is closed for the holiday. I know how to access the motorola modem page, i just don't know what to do with these numbers.

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  • 536 Answers

Directions on port forwarding that model router are located here:

(Click Here)

We warned that at every step of the way, they will try to sell you their automated setup program. Just ignore these and stick with the manual configuration guide.

Please let me know if you have any questions.

Thanks for using FixYa and Happy New Year!

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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1 Answer

Is the Motorola SBG900 cable modem gateway a router- that is will it enable file sharing between the computers that share the gateway (one wired, one wireless). If so how is this set up?


you should be able to set up a home network you will have to enable file sharing, if you run through the network setup wizzard in the control pannel it should be fairly straightforward

Jan 21, 2011 | Arris Surfboard SBG900 Modem Cable Modem...

1 Answer

Set up wireless security


1 On a computer wired to the SBG900 USB or Ethernet port, open your web
browser (for example, Microsoft Internet Explorer)
2 Type http//:192.168.100.1 and press ENTER to display the login window:
3 In the User ID field, type admin (case sensitive) and press TAB.
4 In the Password field, type motorola (case sensitive) and click Log In to
display the SBG900 Setup Program main window:
As soon as your network is operational, run the SBG900 Setup Program to:

"Wireless Network Setup"
For a LAN with one or more wireless clients, enable wireless security on the SBG900.

"Wireless Network Setup"
After enabling wireless security on the SBG900, as required on each wireless client:
> If you disabled ESSID broadcasting on the SBG900, set the client Network
Name (ESSID) identical to the ESSID on the SBG900.
> If you enabled WEP on the SBG900, set the client WEP key identical to the
WEP key on the SBG900.
> If you enabled Allow Only Listed Stations Access, be sure the MAC
address for each client is correctly listed on the SBG900.

Dec 22, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Unable to wireless connect TP-Link TL-WR841ND to Motorola SBG900


DO any of these error conditions show up on the front panel display?

Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
power outlet
OR
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged

If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.

Feb 28, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Intermitant signal


on your computer goto start - run - type services.msc and press enter.goto wireless zero configuration and enable it. now goto start - run type msconfig and press enter then goto startup and uncheck your netgear adapter.press apply and OK or close. restart your computer.goto start - control panel - network connection then right click wireless network connection and view available wireless networks.select your network and connect.once it`s connected goto start - run - .cmd - enter..type ipconfig..you`ll get ip address,subnet mask,default gateway.copy it. now right click wireless network connection again and click on properties and double click on internet protocol(TCP/IP).type in the IP address,subnet mask,default gateway.in DNS server address type the default gateway in primary DNS and in secondary 4.2.2.2. your connection won`t drop after this.
this will fix your problem...

Jun 11, 2009 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Can't connect to the internet wirelessly


Well, to avoid confusion, I'd start by doing a factory reset. Insert the straightened end of a paperclip into the reset hole and power up the device to do this. From there, the device should begin broadcasting the default wireless network with the name (SSID) of "Motorola." The DHCP server should also be enabled and if your computer is configured to receive an automatically assigned IP address your wireless network interface should pick up an IP. The security for the "Motorola" network is disabled by default.

Basic troubleshooting from there would be to try to see if you can connect your wireless computer to another wireless network that is know to be working well. Either buy and return another wireless access point or router from a retailer or head to a Starbucks or other establishment that offers free wireless. If the wireless computer is hooking up nicely with the secondary wireless network, you can refocus on the SBG900 as the likely source of the problem.

If after attempting the aforementioned procedures you find that the wireless computer continues to fail to connect to the SBG900 you might have to consider that you have a faulty device. At that point I would consider consulting the manufacturer's documentation.

Apr 05, 2008 | Arris SURFboard SBG900 802.11g/b...

1 Answer

Motorola modem SBG900


you must define DNS and Gateway!!! Go on My Network Places, right click, again right click on your network, select properties, TCP/IP and in there enter needed IP addresses!!!

Jan 25, 2008 | Arris SURFboard SBG900 (49402201900) Modem

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