Question about Microsoft Windows Vista Ultimate Edition

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My operating system has stoped woking. its showing on the desktop that this copy of window is not genuine. i can not download any anti-virus.

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  • soumita_ria Jan 01, 2011

    its a non legitimate copy.
    its HP Pavilion.
    happened suddenly.
    yes. i alwys have an option active now or active later before pc starts up.



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Hello Soumita,

A few questions......

Did you purchase windows vista in a store or did it come pre-installed on you pc......or is it a non-legitimate copy of vista?

Is your pc a brand name (dell,acer etc...) or is it a custom built machine?

Did this just happen recently? was everything okay, and this just happened suddenly?

Do you have the option to 'get genuine' when the pc starts up?

This information will help me determine what the problem is....please reply and I will help any way I can.



Posted on Jan 01, 2011

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The fact that you have a pirated version of Windows and your operating system has stopped working means you don't need any anti virus software.

If you want a free operating system there are many variants of Linux out there which are free!

Posted on Jan 01, 2011

  • Alun Cox Jan 01, 2011

    If you can still enter the system and cannot download any antivirus then chances are you are already infected and the virus is self-protecting itself.

    You should be able to download and burn to disc F-Secure rescue cd which will run on boot before the system starts and clear any virus.

    Instructions and download here.


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Is sounds like you are using non-genuine copy of Windows 7. There is no way to access your desktop without having a genuine licence key. This is need to activate your copy of windows.

Since you are using non-genuine version of Windows you have 2 options :

1. Buy a genuine copy of Windows 7 to get a hold of a licence key. Use this key activate your windows.

2. Format your PC and resinstall Windows 7 from scratch. This will give you additional 30 days to activate. If you need installation help then follow this guide: How to install Windows 7

Posted on Jan 04, 2011

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