Question about Apple iPhone Smartphone

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Why can I receive emails on my iPhone 4, but cannot send them? I am using my 'btopenworld.com' address that i use on my home PC. Thanks, Carol

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Hi,

Did you sync your mail info onto your phone or enter it yourself? If synced try to enter it yourself, Ive posted the steps for it below

Ive posted some steps below for you to try and they should help!! If not best bets is to setup a a free GMail, Yahoo, or AOL account and forward your mail to that account.


Hope this does help

1 - In Settings, turn on other SMTP servers

  1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
    Why can I receive emails - ts1426_01---002-en.png
  2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
  3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
    ts1426_03---002-en.png
    Or, turn oWhy can I receive emails - ts1426_05---002-en.pngrs.
    ts1426_05---002-en.png

2 - Add your email account on iPhone instead of syncing your mail settings from your computer
  1. Tap Settings > Mail, Contacts,Why can I receive emails - ts1426_06---002-en.pngder accounts, tap Add Account.
    ts1426_06---002-en.png
    ts1426_07---002-en.png
  2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you.If the iPhone cant find the settings then follow this link - http://support.apple.com/kb/HT1277 - to a sheet that will give you what you need to ask your service provider to setup your email correctly.

3 - Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the redWhy can I receive emails - ts1426_8.pngars, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
To turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.
solutions_restart_06252008.jpg
  1. Tap Settings > Wi-Fi and turn off Wi-Fi.
    ts1426_10---002-en.png
  2. From the Home screen tap Mail.

Posted on Jan 01, 2011

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1 Answer

Btinternet rejected my password to obtain my E mails


If you normally use an email program like Outlook or Mac Mail, try logging in to your webmail. If you can see your webmail OK, then it's likely to be a problem with the way your email program is set up.
http://bt.custhelp.com/app/answers/detail/a_id/49512/c/7339/session/L2F2LzEvdGltZS8xNDc4MjExMzgzL3NpZC96SVllVUwybg%3D%3D
may need to reset password if you can't get into web mail
if you can check the authenication method you selected in the email program

from

http://bt.custhelp.com/app/answers/detail/a_id/9962/c/7339

IMAP incoming server option

Incoming Mail Server: mail.btinternet.com
Port: 993 (this should be automatically populated if you tick the SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
Root folder/path:

POP3 incoming server option

Server: mail.btinternet.com
Port: 995 (this should be automatically populated when you tick SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
POP from folder: By default, POP will pull emails from your Inbox

SMTP outgoing server

Outgoing Mail Server: mail.btinternet.com
Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
SSL Encryption: Enabled (but not STARTTLS)
Authentication: PLAIN
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password

Nov 03, 2016 | Computers & Internet

1 Answer

I cannot get or send emails. my server is not working


This indicates either an incorrect password or server settings. Make sure your account is setup as follows:

IMAP
Incoming Mail Server: mail.btinternet.com
Port: 993 (this should be automatically populated if you tick the SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
Root folder/path:
Folder separator: . (full stop)
Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.
If your IMAP client supports it, we recommend you also set up the following folders:
Trash
Sent Items
Drafts
POP3
Server: mail.btinternet.com
Port: 995 (this should be automatically populated if you tick SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
POP from folder: By default, POP will pull emails from your Inbox
SMTP
Outgoing Mail Server: mail.btinternet.com
Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
SSL Encryption: Enabled (but not STARTTLS)
Authentication: PLAIN
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
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Unlock picture message on iphone 4


Check under Settings, Messages, that your phone number is listed as \'Send and Receive\' and not an email address.



Make sure MMS Messaging is turned ON also (further down the same menu).



Under Settings, Cellular check if Cellular Data is ON.



Your carrier may only allow text and not pictures; but you should be able to send pictures from home over WIFI anyways. iOS7 and the iPhone 4 still has some issues.



If you can not send/receive pics via message at home, try deleting your local network, then re-add it (yes a bit of a pain).



All the best to you,

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I just set up a home wifi using a D-Link DIR-655. I have connected my iPhone 4 using the wifi connection. I can receive e-mails, however, cannot send them using the wifi. I get an circular icon at the...


can you send using 3G connection? because if you can, it is possible that your wifi network is blocking the iphone to send emails. have you also checked if there are other SMTP servers that you can activate for you to be able to send emails?

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Hello.
My name is Miss Tessey i saw your profile at meetmaroc.com and became intrested in you, i will also like to know you the more, and i want you to send a mail to my email address so I can give you my picture for you to know Whom l am.Here is my email address (tessey_blah@yahoo.com)i believe we can move from here.I am waiting for your ma il to my email address above.miss Tessey (Remember the distance or color does not matter but love matters a lot in life) Please rpely me with my email address here.
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1 Answer

My iphone will not pull up any of my emails or send an email


If iPhone is unable to send or receive mails, try these basic troubleshooting steps.

1. In Settings, turn on other SMTP servers

1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
or
Turn on all other SMTP Servers.
2. Add your email account on iPhone instead of syncing your mail settings from your computer
1. Tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you. If iPhone can't find your service provider's settings.

3. Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
To turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.

4. In Settings, turn off Wi-Fi to only use the cellular data network

1. Tap Settings > Wi-Fi and turn off Wi-Fi.
2. From the Home screen tap Mail.

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1 Answer

Emails sent from ipod touch are received blank


Hotmail now has a new protocol to connect to the iPhone (they just released it). Follow the following steps:
You can now add your Hotmail to your iPhone (officially!). Just follow the steps below:
===On Hotmail===
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===On iPhone===
1. Go to Settings 2. Click on Mail, Contacts, Calendars 3. Click Add Account... 4. Choose Other 5. Where it says name, put your name 6. Where it says Address, put your email address 7. Where it says Password, put your password 8. Where it says description, put anything, e.g. Hotmail or leave it the way it is 9. Click Save in the upper right hand corner 10. Now it will say that a subscription may be required. Ignore this, and click Next in the upper right hand corner 11. You're Done!

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Change Host Name to cwmx.com
User Name
Leave blank
Password
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SSL
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As an alternate if the above does not work: After tapping Outgoing Mail Server (SMTP), look for AT&T SMTP Server, tap it, then turn Server to ON

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