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Sounds like the lens on the disc reader is bad. You can try to clean the lens with a q-tip and isopropyl alcohol (rubbing alcohol). You'll have to open the disc tray and tape the q-tip to a pen or something to reach it without taking apart your Xbox. If that doesn't work you'll need to replace the drive or just replace then lens.
you need to
purchase a lazer disc cleaner it looks and works just like a normal dvd disc
but it has brushes on it that when put through the player brushes the dust of
the laser lens this needs to be done on a regular bases to keep your lazer
working to its optimum level and hense fixing your problem.
Inspect and clean your disc Take a close look at the
bottom side of your game, movie, or music disc (the side without a label or
image). Are there scratches? Excessive scratches or smudges can prevent your
console from reading the disc. Clean your disc Hold the disc
by the edges without touching the top or bottom surfaces. Using a soft,
clean, slightly damp cloth, lightly wipe from the center of the disc outward.
· Note Use ONLY water to
clean the disc.
Once the disc is clean, load the disc into your
console and see if the disc plays.
I think that your problem isnt that the discs need cleaning but infact the disc reader or the lens needs to be cleaned. try looking at best buy for a lens cleaning kit they are pretty cheap and easy to use hope this helped and good luck.
it may just be a dirty laser lens eye that needs to be cleaned with rubbing alcohol and cotton swab. If cleaning doesn't work, then there could be something wrong the the lens laser circuit unit or motor. You may be able to find replacement on ebay or equivelant.
I just found a post on this and it worked for me. My warranty is past. So I took matters in my own hands. I took it apart which was fairly simple cleaned the lens and surrounding areas but it didn't work. But this is what I found out its not reading the disk because the disk isn't spinning. With the box apart and drive open I put it back in the system and turned on the power I noticed the drive would spin slowly I then while the disk was trying to load I spun the disk by hand to help it along and wala it started spinning I powered down put it back together and as of 10:45 2night my gaming nightmare is over. I hope this was helpful. Good luck all!!
I believe you can use a DVD cleaner
without voiding your warrenty. If you have a warrenty then call Xbox
tech support to get it fixed. And if you don't buy an extended warrenty
for $50 and then call them and tell them you need your Xbox fixed
steps to be followed.
a DVD lens cleaning disc.
Turn on your television and Xbox just like you normally would to play a video game.
your Xbox's disc drive, placing the lens cleaning disc in the drive
face-up. A lens cleaning disc works by sweeping small brushes over the
laser lens surface. These brushes are located on the bottom of the
disc; be careful not to touch the brushes---the microfiber brushes are
delicate and can become damaged easily.
the Xbox and let the machine power up; make sure your television's
volume is turned on. Your Xbox should automatically take you to the
system's standard CD player menu. If this does not happen, select the
menu manually using your Xbox controller.
playing the first track of the cleaning disc. Listen carefully, because
audio directions will play indicating the steps necessary for properly
using your cleaning disc. Each brand of lens cleaning disc will have
different steps, but they are typically very simple, involving tasks
like skipping ahead to different tracks or briefly putting the CD in
fast forward mode. If you cannot hear the audio directions, consult the
written instructions packaged with the disc.
the cleaning CD after you've followed the audio directions---a typical
cleaning cycle only takes a few minutes, and the audio directions will
tell you when cleaning is complete.
place the lens cleaning disc back in its case, avoiding damaging the
brushes on the bottom. Lens cleaners can be used multiple times, so
plan on using the cleaning disc regularly to help avoid future problems
with your Xbox console.