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How do you change your answering service message.?

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  • csnoonan Jan 01, 2011

    can you email this instruction?

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For you to change your answering message, all you have to do is to press the greeting key down until you get a prompt to change your answering message.
You can proceed to recording your new message and then when you are through, press the greeting key again to save your message and then a confirmation will be played followed by the playback of your message.
hope this helps you?

Posted on Jan 01, 2011

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How do you change a message on the answering service?


That depends on the answering service in question. If it's an answering machine, could you specify the make and model? If it's a voicemail system system provided by your telephone company, contact them for instructions.

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New service may be interupting your phone answering machine with a digital one provided by them. Call your number to verify what system is answering your calls for you. Speak to your phone service provider for further clarification

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When I receive a call and am not at home, the operator says I am not available instead of going to the answering machine. I am getting no messages.


Sounds like you have voicemail from your service provider and it might need to be activated before allowing messages to be recorded . If you do have voicemail on your number and it is set to answer after 3 rings and your answer machine is set to answer after 4 rings, then the caller will never get to your answer machine. Voicemail is often automatically added by service providers, especially if you have recently changed service providers or your service provider has upgraded their telephone switch equipment. I suggest you call your service provider's customer service number and ask them if your telephone line has voicemail and if you don't want to use it, have them disable it. If the service provider says you do not have voicemail then report the problem as a trouble on your telephone line.

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I looked at the specifications on the main website and it does not show that it has an answering machine. Some phone services offer an answering service that can be added to your line. Call the company that you pay for your phone and ask them if you are paying for an answering service and if so, maybe they can tell you how to manage it.
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Each of those messages can be changed from the Message manager's box or from your own mailbox, using the codes and passwords supplied at installation.

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The only people who can service the phone are the authorized service people for ATT. They will not sell parts to non authorized service people, even if they have the proper facilities to change the chip.

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