Question about Dyson DC28 Animal Bagless Upright Vacuum
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Posted on Jan 02, 2017
DC07s have two belts - one connects the output of the motor to the clutch, the other connects the clutch to the brush bar.
I suspect the belt you are to refering to is the one from the clutch to the brush bar. Unfortuenately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look at www.dysonmedic.com which has some excellent info on dismantling and repairing your machine, but unless you have access to such tools, and feel confident to tackle it, it's probably time to call Dyson or a Vacuum repairer.
Posted on Mar 06, 2010
Hi its Darran at Dyson.
The belt on this machine is part of the clutch mechanism and as such we only recommend that a suitably qualified engineer carries out any repairs to this.
If you would like to talk through the options with one of our advisors, please contact our Helpline on 1866MYDYSON.
Dyson Customer Service
Posted on Apr 19, 2010
Hi there its Darran at Dyson.
Difficult one to give advice on as its impossible to know what is causing this. It wuold be worth checking that the soleplate and brush bar area underneath the head are all correctly assembled as this could be interfering with the upright locking mechanism.
If everything seems to be ok, you may find it useful to get in touch with us directly as your machine should still be under warranty. The Helpline number is on your machine but in case you dont have it to hand, the number is 1866MYDYSON.
Dyson Customer Service
Posted on Apr 27, 2010
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