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My WD5000e035 (external drive) power supply stop working. How do I fix or replace?

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These adapters weren't built to be repaired, just replaced. A Google search for replacement supplies turned up several sources. Here's one business site that has them, and here's an eBay vendor that has them for a few dollars less.

Posted on Jan 01, 2011

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1 Answer

Where can I buy a new power supply for my WD5000E035-00?


You can get a new power supply from Fry's electronics. Or newegg.com

Jun 17, 2011 | Western Digital Elements powered by WD 320...

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My iomega 1tb external hard drive accidentally plugged the 110v to 220v and its stopped working. My i omega is dead and no light, how do I fix this


At the least it will be a new power supply. Does it have an external PSU or is it internal? It depends on the quality of the power suply wether any further damage was done.
Either way if you need the data you could open the drive case up and remove the drive from it, you could then fit it as an internal disk on a desktop PC to get the data back. Opening the case won't matter as you have voided any possible warranty by changing the supply voltage.

May 25, 2010 | Iomega (32453) External ZIP Drive

1 Answer

Is wd5000e035 five pronged adaptor exclusive to manufacturer?


It is the best place to get it. You can get it online at different places, But you will not be 100% sure if you have the right one.
It any of the five prongs are the wrong voltage it will kill you chances of getting it working again. It is a common problem for the power supply to go out with these WD Elements drive. If it is newer, then it is under warranty.

How to check the warranty on a WD drive or product
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: What would void the warranty on my drive?
Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=916&p_created=1048294698

If not they will sell you another one.

A replacement or extra power supply for your external drive can be purchased from our phone support team by calling 1-800-275-4932. Any technical support representative will be able to sell this part. Please have the serial number or model number of the hard drive ready, as this is needed to determine the correct adaptor type for the hard drive.

I hope this helps,


Randy
FixYa Support Team

Dec 06, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...

1 Answer

Where to find new power cable for my Wd elements wd5000e035?


Yes you can use any power cord that has the same output and input look on old plug to get input and output.

If this helped please respond my clicking yes it helped.

B52Computers

Dec 04, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...

1 Answer

WD5000E035-00 Power Adaptor shuts down


If $30 are going to doom you, then yes, you are doomed.

If not, I saw a replacement power supply for this model on eBay:
http://cgi.ebay.com/AC-power-adapter-for-Western-Digital-WD5000E035-00-HDD_W0QQitemZ150364569908QQcmdZViewItemQQimsxZ20090808?IMSfp=TL090808132006r26444

But before you you buy one, I'd suggest trying to go to a store that sells it and see if a different power adapter will actually fix the problem. It sounds like it's just the adapter that's messed up, but you never know and we don't want you to waste money for nothing.

Aug 10, 2009 | Computers & Internet

1 Answer

Bad power supply WD external harddisk WD5000E035-00


the adaptor is absolutely bad you have to change your adaptor, since it cant receive power any more it is not advise to fix it

Jul 19, 2009 | Computers & Internet

1 Answer

Bad Power Supply for WD5000E035-00 Tried to power up last night and no lights on power supply, HD won't turn on (no lights).


I am also looking for a solution to this exact same problem. I have been advised to look at Newegg for a Rosewill SATA case with power. I have seen External Hard Drive Enclosures there but no mention of whether power is included unless that is what SATA means. Was also advised that $20 is a reasonable price plus shipping cost. I don't know if the WD5000E035-00 will fit in this enclosure. Tom W.

Jul 11, 2009 | Western Digital Computers & Internet

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