Question about Dell V.92 Analog Modem

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I have a refurbished dell pc and the modem does not work. can i put in a modem that is not dells

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Hi!

Yes, you can install a modem with a different brand. Also if your Dell computer is still under warranty I would suggest that you use an external usb modem to not void your warranty.

Posted on Jan 01, 2011

  • codyau Jun 15, 2011

    what is the best way to switch on the internal modem after it has been reconditioned? laptop I purchased was factory reset and I'm not experienced with BIOS

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1 Answer

Sound driver not working properly


Sometimes a modem or network card will use the same interrupt as the sound card. Look at any control panels for the two devices for an option to change the interrupt for one of the devices. Also look in the Device Manager under Network adapter, and Sound, for the devices' Properties, see if there's an option to change interrupts there.

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I have a reconditionned DELL Precision M3400 laptop that was factory reset when I bought it. I have had to turn on all the hard drives etc. but I am having trouble getting the internal modem to turn on. It...


Usually the recondition, or refurbished product from Dell have been retested to ensure they meet all original factory specifications. I don't understand why your modem and cd rom drive don't work. How long had you purchased it? When you said you can't get internal modem to turn on, you meant it not working?
There are only two things could happen to each of them (modem and cd rom drive) For Modem: please check it through device manager, and modem to see if it has red x or yellow question mark, or says unknown device, if you do have one of these, you need to install correct driver. Please check your Dell service tag number (it is on white sticker on back of laptop), and go to dell.com, support, and select driver and downloads, key in your service tag number, and download the modem driver to install. If it still doesn't work, then the physical internal modem is the faulty one. For your CD rom drive, it should work with just standard driver preloaded by the OS, you don't need to install driver for. It is either dirty, needs to be cleaned by the CD room cleaner disc, or it is bad. You can try to reseat by trying to take whole thing out and insert it back in. If you have Dell diagnostic cd (usually comes with your laptop when ordered) to run hardware diagnostic to find out the faulty one.
This is the common issue with refurbished laptops (most common issue is with keyboard). When buying refurbished one, you have more chances to have some part issues. I suggest to reinstall modem driver to see if it works, and try to clean cd rom driver and reseat it, and hope for the best. Let me know the status Thanks

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yes, if there's no audio device you'll have to install the drivers. Check also if you have a modem installed. In some laptop models the sound and modem were hooked onto a UAA bus, which requires a Microsoft UAA driver (about 70MB file). I've seen one too many times that peoplw who reinstalled Windows forget about this driver and then cant install the modem and sound card.

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1 Answer

Can't connect to internet, modem not found


right click on m computer- properties- hardware-device manager- check and see if you have anything with a yellow ! or ? or if you have anything listed under Modems. sounds liek you need the drivers installed-

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PLX_PNT_P4_GX260&os=WW1&osl=en&catid=&impid=

click the + by communications and download the 3 listed and install on your home pc

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go to dell.com
put in your model number and download the instruction manual and any driver you are looking for.

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My internal modem, (Dell desktop) sends me the error message "mis


Dell put one of two types of modems in your model, an Intel or a Conexant. Verify which type it is and than go to this page to download and reinstall the driver software. Post your results back here...

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Here is the url for dell drivers:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INSPIRONI6400/E1505&os=WW1&osl=en&catid=&impid=

I don't think you would be using modem for internet connectoion.

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After 3 days filled with hours on the phone with AT&T, the internet, and then 2 hours with Dell, the Dell people told me that my Dell computer is not compatible with the new 881 Aircard. I have to take it back and order a refurbished older model 875U off the internet. AT&T should have a list of imcompatible computers before they sell it to you and put you through days of frustration! My IBM ThinkPad from work won't work with it either. I am on my son's Compaq now, works fine with it. What a mess it was. I hope the refurbished one works! MK Smith

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