Question about Ubi Soft Petz: Dogz 5 and Catz 5 Compilation (008888682295) for PC

5 Answers

Petz5 sound system did not initialize

Ok so I've neglected my pets for a long time since I bought petz5, but don't get why, when I launch the application, I get an error message "sound system did not initialize".
It tells me to consult Help. When I do so I get a further error "cannot find or load roboex32.dll" followed by error 1042 "error exists with help file, contact vendor"

I have uninstalled and reinstalled from the CD, but still the same and frankly, no sound, just doesn't make a cute puppy!

Please can anyone help?

Posted by on

  • kittycat07 Jul 28, 2008

    I really have the same problem I have this on two computers and it does this on one od=f them but not on the other.

  • sara133 Dec 15, 2008

    I have the same problem... my mum found a solution a few years ago but we had a virus and now it does that again and i don't know how to make it go away... she forgot too!



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This will fix the issue without any botheration.find that dll here :)

Posted on Feb 23, 2011

  • Level 1:

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Thank you anonymous guest for saving my daughter's precious pets!!

Posted on Apr 11, 2009

  • Rick Apr 11, 2009

    Thank you anonymous guest for saving my daughter's precious pets!!




Posted on Aug 31, 2008

If Petz 5 won't play sounds for you, find the two files smapi.dll and setupapi.dll which are both where you installed Petz 5 (probably C:\Program Files\UBI Soft\Studio Mythos\Petz 5) and delete them. If you cannot see .dll files on your machine, open My Computer, Choose View Options from the menu, and make sure that View all files is ticked on the View tab. Then you'll see those files and can remove them. Actually, Petz 5 will run just fine without most of the files which are in that main directory.

Posted on Aug 26, 2008

I had this same problem. I found a patch that worked for me at Look for "patches" in the menu on the left hand side, and there's one for XP and Win 2000. HTH

Posted on Aug 25, 2008

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