Question about Ubi Soft Petz: Dogz 5 and Catz 5 Compilation (008888682295) for PC
Ok so I've neglected my pets for a long time since I bought petz5, but don't get why, when I launch the application, I get an error message "sound system did not initialize".
It tells me to consult Help. When I do so I get a further error "cannot find or load roboex32.dll" followed by error 1042 "error exists with help file, contact vendor"
I have uninstalled and reinstalled from the CD, but still the same and frankly, no sound, just doesn't make a cute puppy!
Please can anyone help?
This will fix the issue without any botheration.find that dll here :)
Posted on Feb 23, 2011
Posted on Aug 31, 2008
If Petz 5 won't play sounds for you, find the two files smapi.dll and setupapi.dll which are both where you installed Petz 5 (probably C:\Program Files\UBI Soft\Studio Mythos\Petz 5) and delete them. If you cannot see .dll files on your machine, open My Computer, Choose View Options from the menu, and make sure that View all files is ticked on the View tab. Then you'll see those files and can remove them. Actually, Petz 5 will run just fine without most of the files which are in that main directory.
Posted on Aug 26, 2008
I had this same problem. I found a patch that worked for me at http://www.petz.ws/archive/ Look for "patches" in the menu on the left hand side, and there's one for XP and Win 2000. HTH
Posted on Aug 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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