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Hi I have just purchased an ALBA 5MP laptop webcam. I loaded the USB driver & webcam software from the CD ROM. I restarted my PC. When I plug the webcam into the USB port, my PC shows "USB device not recognised". When I run the AMCAP webcam software, it says "Sorry, you have no video capture hardware" My Compaq nx6325 laptop PC runs Microsoft Windows XP professional version 2002 with Service Pack 3 Thanking you in advance, Martyn

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Try uninstalling the driver and software then re install it

Posted on Jan 01, 2011

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2 Answers

Webcam not working


Hi,

Please be informed that any hardware device needs a driver software to run within a PC, and the driver software depends on the Hardware Make/Model and the Operating System software you are using in your PC to operate it.You will get the Driver software of any hardware within the CD provided with the hardware part at the time of its purchase. The hardware may be an entire PC,Laptop,VGA card, sound card, LAN card,webcam,printers,scanners etc.

If you do not have the CD or misplaced it somewhere then you need to download the driver software to get going. Thus you need to know all the above information to get the exact software your PC needs. As you have not mentioned the make of the webcam you are using, i am unable to give you the direct download link.

However you can download the same by just visiting the company website's download section that manufactured the product.

Nov 30, 2012 | Computers & Internet

1 Answer

I don't know what the problem with camera that is software or hard ware


Basic steps follow this. If not done then hardware problem.


Hi there, please follow the steps.
Hi there follow the instruction below.

1**. Double click my computer then double click USB Video Device.
You can see your self then. If the USB Video Device not showing
there then you have to install the cam first.

2. Power On the laptop/PC & after ready your OS for work just put
your Webcam driver disk in DVD/CD RW/ROM. when its open, that
time just select webcam driver and install it as per your operating
system(Vista or XP). So do it, and after finish installation ,restart the
laptop. Your will see your cam is ready for use.
Then follow again the first instruction.**

3. When you confirm after viewing your self in cam , then stop it. Now login on messenger & click to connect the cam from messenger. If any doubt then then ask me a again. Thanks & waiting for your feed back.


Thanks & waiting for your feedback.

Aug 21, 2010 | Acer Aspire 4720 Notebook

2 Answers

Web cam not working


Hi there, please follow the steps.

Hi there follow the instruction below.



1**. Double click my computer then double click USB Video Device.

You can see your self then. If the USB Video Device not showing

there then you have to install the cam first.



2. Power On the laptop/PC & after ready your OS for work just put

your Webcam driver disk in DVD/CD RW/ROM. when its open, that

time just select webcam driver and install it as per your operating

system(Vista or XP). So do it, and after finish installation ,restart the

laptop. Your will see your cam is ready for use.

Then follow again the first instruction.**



3. When you confirm after viewing your self in cam , then stop it. Now login on messenger & click to connect the cam from messenger. If any doubt then then ask me a again. Thanks & waiting for your feed back.




Thanks & waiting for your feedback.

Jun 08, 2010 | Acer Aspire One PC Notebook

2 Answers

What program opens my acer web cam


Hi there follow the instruction below.

1**. Double click my computer then double click USB Video Device.
You can see your self then. If the USB Video Device not showing
there then you have to install the cam first.

2. Power On the laptop/PC & after ready your OS for work just put
your Webcam driver disk in DVD/CD RW/ROM. when its open, that
time just select webcam driver and install it as per your operating
system(Vista or XP). So do it, and after finish installation ,restart the
laptop. Your will see your cam is ready for use.
Then follow again the first instruction.**

3. When you confirm after viewing your self in cam , then stop it. Now login on messenger & click to connect the cam from messenger. If any doubt then then ask me a again. Thanks & waiting for your feed back.


Thanks & waiting for your feedback.

Mar 20, 2010 | Acer Aspire 3610 Notebook

1 Answer

Webcam help


Hi friend,

You should provide the model no then we can provide the information...second thing you can download the drivers from www.download.com...you should enter the model no....

Dec 30, 2009 | Computers & Internet

1 Answer

No Cd to install webcam


You should be able to go to the manufacturers website and download the driver installation files from there. All you will need is the manufacturer name and the model number of your camera.

Dec 30, 2009 | Electronics - Others

2 Answers

Web Cam Problem


Hi I have the same problem as above.
I purchased an Alba 5mp Laptop Webcam to suit Windows Vista
Ive followed the instructions and launched AMCAP
I am now faced with a white screen
Can you help please

Oct 10, 2009 | Computers & Internet

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