Question about Office Equipment & Supplies
First is to try replacing the cable with a new one that you know is good and see if that solves it.
The second is that the female USB port on the printer may have been damaged. I've seen this on a number of occasions, and it causes just what you're seeing. Unfortunately, repairing the USB port is an expensive proposition in most cases (unless you're quite close to an HP repair station) and most folks who find this is the issue just get a new printer.
Hope that's helpful.
Posted on Jan 01, 2011
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Posted on Jan 02, 2017
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