Question about Garmin nuvi 310 Car GPS Receiver
Basically, you've wasted your money on a useless and totally unusable unit, sorry.
You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.
1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).
2. Take the unit to the Security Location chosen when Garmin Lock was first activated: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.
If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.
You may read advice advising you to use a secret menu to erase all user data. This is done by starting with the nuvi switched off and then pressing and holding the bottom right corner of the screen and then, whilst still pressing the bottom corner, turning the unit on. Please note that although this erases all previous user data including maps, it does not bypass Garmin Lock. There is NO bypass for Garmin Lock except by taking the unit to the owner's security location; it would be a useless theft deterrent otherwise. The entire point of Garmin Lock is to make the unit worthless to thieves, and to those who steal the unit by finding it without handing it to the authorities. It's unfortunate that it also catches out unwitting and innocent buyers of previously-owned Garmins, but that's the lesser of two evils.
I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.
Posted on Jun 19, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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