Question about HP Office Equipment & Supplies

1 Answer

Black ink cartridge ran out. i replaced it with an identical one and the printer keeps saying incorrect colour cartridge installed. the colour cartridge was already in and working

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • HP Master
  • 691 Answers

Either:

  • You have bought the wrong cartridge
  • The cartridge is not a genuine one and it is faulty(about 30% of some non branded carts are faulty)
  • The cartridge is a genuine one and is faulty (about 1% of genuine carts are faulty)
  • The cartridge cradle is faulty and can not read the cartridge chip properly.
i suggest you by another (genuine) cartridge and try it. If it works, you know the other "new" cartridge is faulty and can return if for a refund.

Posted on Jul 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I replaced the K cartridge and i get this caution. I-Unit End Replace K


If "[Color name] Toner Empty. Replace with a new toner cartridge." is displayed and printing stops, replace with a new toner cartridge.
([Color name] indicates one of the following: C or Cyan, M or Magenta, Y or Yellow, K or Black.)

Jan 10, 2017 | The Office Equipment & Supplies

1 Answer

BROTHER P-TOUCH IS not printing


It is obvious it has a failed electronic component, since these are not repaired/exchanged except when they are under warranty best thing to do is just replace it.

Jan 09, 2017 | Brother Office Equipment & Supplies

1 Answer

How to resolve colour misalignment in ricoh c4000 prints


get to the device manager and do an alignment for the printer

Jan 09, 2017 | Ricoh Office Equipment & Supplies

1 Answer

My printer brother dcp7065dn disply 71 and72 error


This is codes for the ink cartridge. The code means there is a problem with the cartridge. Change them both and restart the machine.

Jan 13, 2015 | Office Equipment & Supplies

1 Answer

B&w/gray Scanning Is Okay But Color Scanning Problem


Run ink head cleaner routine. If you cannot the list make and model of printer. Thanks.

Dec 25, 2014 | Office Equipment & Supplies

1 Answer

Why is print quality poor after inserting new ink. Copies are faint and have lines


the cartridge is clogged with ink that has dried and reduced the slit. you need to replace the cartridge with a new one. it happens usually if you recharge the cartridge 3 or 4 times with compatible ink.

May 07, 2014 | Office Equipment & Supplies

1 Answer

Colour cyan not printing


Did all of the packaging come off the toner successfullywhen first installing. Can you see cyan toner on the transfer roller? (Black roller on actusl cartridge)?

Dec 08, 2013 | Office Equipment & Supplies

2 Answers

HP printer psc 2210 all in one


Chances are that you didn't lock down the scanner when you moved the unit. You can attempt to open the unit and move the scanner bar manually to reset it. HPs are very difficult beasts when it comes to their power up check out. It must be fully functional...including all cartridges...to work in most cases. Good luck.

Dec 20, 2007 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

204 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

100387 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...