Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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I have a Kenmore fridge with the freezer on the bottom model # 52600. What is happening is the fridge is not cooling but the freezer works.If you have any suggestion please e-mail me. thanks

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If the freezer is ok,the damper of the ref side is close need to adjust or replace,2 is the sensor is the sensor is defective the ref side not cooling even the sensor of freezer side if defective may cause why not cooling in ref side,its hard explain to remove or to check the unit by its your self,much better call an service technician to check what the exactly coz why not cooling,and you get a warranty for the service compare you buy a part,but you dont know what how to test the part if is ok or not.

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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I've had this happen to my Kenmore 73503 several times. The 1st time took me a few hours to figure out what the problem was.

Basically the fridge is cooled from the freezer, so when you say your freezer is -2 degrees, it's a big tip off to the problem.

If you look very close in the freezer compartment at the back, you'll notice an opening with a little door at the top of the freezer compartment. This opening extends up the inside of the back of the fridge to the top of the fridge area via a square plastic tube.

Basically what happens in my fridge is the family loads the freezer to high especially at the top/back. This restricts or closes off the opening for the cold air to the fridge portion of the appliance ....resulting in a warm fridge, but cold freezer. Just remove the articles at the back of the freezer to correct problem. (It will take a few hours for the cold air to cool the fridge down)

Note: the temperature control unit in the fridge area controls the little door at the top of the freezer compartment, so if you haven't blocked off the opening, the next place to look would be either at the mechanical parts of the little door or the temperature control unit itself in the fridge

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