Question about Apple iPhone 3G

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I hooked my iphone3G to the computer and it stay on the first apple screen and hasnt went any further...what can i do to fix it?

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  • Ismail M Jan 01, 2011

    Please let us know what iTunes says when you plug in your iPhone.

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  • 141 Answers

HI

Unplug the phone from the computer and power down then try holding the power button and the home button for around ten seconds the screen should show the apple logo and release the buttons then wait and see if the phone loads up to the home screen.....this can take while for the phone to register so dont push at the buttons etc just see if it changes. If not then follow the steps below to put your phone into recovery mode and restore it

Hope this helps

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****

  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option. If you have just backed up the device, it is not necessary to create another.

  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).

  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:

    After a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.

  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:

    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Posted on Jan 01, 2011

  • GoGo88 Jan 01, 2011

    Please leave feedback on the info provided

    Thanks

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