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I have the Model SPL-QW120D Shredder from Staples. The indicator light says Door Open which it is not. The machine won't run. Is there anything I can do

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There is a door switch that might be defective and that is why it will not run, replace door switch.

Posted on Jan 02, 2011

  • Pierre Nov 11, 2011

    I had the same problem and found out it is not the switch that is defective. The weak link is a poor tab design in the door that pushes the switch on and off. If you look at the tab, it is supposed to be a flat horizontal piece with a fin on top that goes in the slot. In my case that fin had been stripped and the monitor said "door open" even if it was not. The solution is to insert a small piece of plastic or hard cardboard that will fit in the slot and keep it in place with a good old piece of duct tape and voila! You can use a piece of your credit card as you wont need it to buy a new one as suggested by a technician at my local STAPLES.

  • Mary Cox
    Mary Cox Nov 10, 2013

    Awesome, thanks. I'll try to good old duct tape fix!

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I have a Staples Shredder model SPL-TXC6A (serial 0809026807), which I have been using a lot lately. The auto and reverse buttons will not function, & neither will the forward button.


If you have used it a lot, it may have tripped the thermal fuse. Normally, these reset themselves. One thing to make sure of,, is that the safety switch under the machine is firmly on the pin in the basket under it.

This is a light duty shredder, you can only use it for two minutes!

6-sheet, light-duty, up to 25 uses/day
Runs 2 min on / 4 min off


http://www.snoopdeal.com/bargain/43085/Staples-SPL-TXC6A

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1 Answer

Staples SPL-QW120D shredder is stuck on "Bin Full" even when empty?


Check operation of the bin interlock inside the area where the bin fits. It may be damaged/defective.

Sep 16, 2016 | Staples Office Equipment & Supplies

1 Answer

Spl-s302d shredder door open


Check to see if there's a little piece that broke off from the door. This would be the "safety interlock switch" or little thingy that pushes down the basket sensor. The basket sensor is located on the bottom front of the shredder. I bent a paper clip to hold down the metal switch (basket sensor) and taped it to the front of the shredder with scotch tape.

Jan 07, 2012 | Staples Office Equipment & Supplies

2 Answers

STAPLES TITANIUM CUTTER (SPL-TMC16A) CONTINUES TO RUN WITHOUT STOPPING AFTER PAPER HAS BEEN SHRED. THE FORWARD LIGHT FLASHES.


can't solve the problem, but wonder if I could get an owners manual for this same model (SPL-TMC16A)

Dec 16, 2010 | Office Equipment & Supplies

2 Answers

I need help in trouble shooting my staples shredder spl-qw120d, I have lost the manual. It is saying that the bin is full but there is no paper in the bin.


Therer should be a tab hanging down that senses when the paper height trips it.

Blow into the sensor with canned air.

Oct 13, 2009 | Office Equipment & Supplies

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