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I have a Kenmore HE3 washing machine. The door won't open after running a load this morning. I took off the front panel and have pulled down the door mechanism latch and the door still won't open. Do you have any other suggestions for a single mom who is trying to save $$ by fixing it herself? Currently, I have the washer unplugged and will leave it this way for about an hour to see if it resets itself. Any information is greatly appreciated!! Thank you so much in advance.

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So your pulling down on the cord while pulling out on the door in order to open the door also what is the model number of your machine and most likely it is a bad door switch assmebly which to get one the cheapest you would go to www.marcone.com and under contact us is there 1800 number this is the cheapest appliance part place that i know of and they are the largest and mail to your door as well as for the how to disassemble your machine i think i can help you with that part message me back your model number and i will send you back a schematic and how to instructions and very nicely done on taking off the lower panel and getting to the pull cord for the door dont see that too much If you have any further questions please message me back them as well and when our chat has concluded please remember to rank how this opinion has helped in your appliance situation Thanks again and Happy New Year
Rick

Posted on Jan 01, 2011

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Kenmore washer HE3 broken door latch. How do you replace


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1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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