Question about Dyson Vacuums
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Posted on Jan 02, 2017
SOURCE: I have a Dyson DC14
This sounds like your roller brush has stopped spinning for some reason. Turn the machine upside down when set to carpeting, and make sure the handle of the vacuum is down, as if you were in the vacuum posistion, and not up like the handle is when you're storing it.
Is your brush roller spinning? If it's not, there are two kinds of agitator brushes on the Dyson DC14, each has it's own troubleshooting.
If your beater brush is perfectly rounded in shape, then you have the newer style Dyson DC14 that doesn't use a clutch mechanism. Either belt has broken, or falled off, and is causing the brush not spin. Here's instructions with a pictorial on how to fix this problem;
Step 1. Unplug the vacuum cleaner.
If the roller brush still doesn't spin after checking and removing any obstructions, then you need to replace the belt (or clutch if you have the early models). Here's a video that explains how to replace the clutch mechanism on Dyson vacuums;
If this failed to fix your problem, or if you have any other problems or questions, please feel free to just reply using the comment box below, I'm always happy to answer anyones questions or concerns. I hope this helped you. Please do be sure to rate my repair, or leave feedback for me if this helped. This is greatly appreciated by the Fixya community.
Posted on Jan 06, 2011
SOURCE: My Dyson dc14 blows from
Sorry to hear you're having difficulties with your DC14. If the noise has changed, the relief valve is activating, and debris is coming from the cleaner head, sounds as if have a blockage. The filter may also need a wash.
The easiest way to check for and clear blockages is to run through the steps shown in our online support guide:
The correct way to wash the filter is shown in the video linked below. Under normal use, the filter should be washed at least once every 3-6 months:
Hopefully, by removing any blockages and washing the filter, you should be able to resolve your issue. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.
Dyson Online Customer Support
Posted on Aug 15, 2011
sounds like the clutch is the problem ,try this unplug the vac then lower the handle to the floor and back up again about four times it should adjust the clutch
Posted on Nov 27, 2012
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