Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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MS wireless notebook mouse 3000 not working?

I' ve got a ms wireless notebook mouse 3000 and it just stopped working the receiver is on but the mouse just isn't responding I've tried reconnecting them and it didn't work. The laser is now off on the mouse it looks dead but its been fine for so long. could it be the battery if so how do I change it? and what battery does it use? HELP ME PLEASE!!!!

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  • Anonymous Jul 19, 2008

    Having the same problem; have been using wireless mouse for last year. Then, stopped working; installed IntelliPoint, still not working. Must find solution, as I do not like the TouchPad; I like clicking my Microsoft Wireless Notebook Optical Mouse 3000. Any suggestions to resolve this issue> HELP!!
    Bev


  • Miss Diva Aug 13, 2008

    I have changed the batteries and have restarted my computer already. Taken out the battery to my laptop and still no light up mouse just the insert router. Plese Help!

  • Anonymous Aug 21, 2008

    I have been having the same problem as others, the lights are all on but the mouse is simply not responding.


  • notaworkin Aug 28, 2008

    I am having the same problem - my mouse has a new battery and the light is on. I have pressed the button on the USB connection and it still does not work - it seems that that is what's not making the connection possible??

    Any ideas??

  • medau Sep 10, 2008

    how do you change the battery

  • Help me God Nov 04, 2008

    I have the same prob.
    Got receiver to flash as well as mouse but still no go 4 me.


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9 Answers

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A friend of mine brought me this problem with exactly the same problem. here is what I found. The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.

Posted on Aug 22, 2008

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Had the same problem. The green indicator light on usb connector was on, as was the red laser on the mouse. Changed the battery, it didn't help.. so I put the old one back in.

Played around with it and made it work! All I did was this:

  1. Make sure the usb connector is plugged into the computer you want to use it on and press the white button on the bottom of the connector (the green light will now flash on and off)
  2. Press the tiny button on the bottom of the mouse with something small (I used the tip of a pencil)
Voila! Mouse works again!

Posted on Jan 02, 2010

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I fixed by putting the receiver back into the slot underneath the mouse and replacing the battery with a fresh new one by popping the top cover of the mouse (push the recessed chrome/silver button on rear of mouse). I then took the receiver back out and inserted it back into the usb slot of my laptop and voila. Red laser pointer is back on and mouse is working fine and dandy.

Posted on Dec 07, 2009

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You're right. The problem is the battery. To replace it press in the silver button on the back-side of the mouse where your palm lays while using the mouse. That will pop the top off the top of the mouse and you can replace the AA battery that powers it.

Posted on Jul 13, 2008

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I read some of the problems as my 3000 just quit responding. Tried resetting the usb, resetting the mouse, shut the mouse off and back on, took the battery out and back in... nonothing. I just took the battery out and put in a new one, and also took my pressurized spray and sprayed the eye on the mouse and now it works fine.

Posted on Nov 04, 2011

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Just had this problem, actually on my parents' laptop, last night... Their 3000 wouldn't work, even though the USB light was steady and the mouse LED light was blinking. I also had my laptop there with my Logitech VX Nano wireless mouse. I swapped them (i.e., put the 3000 in my laptop and the VX in theirs) and both worked fine - their 3000 worked on my laptop no problem!

Switched them back and it still didn't work on theirs. We even rebooted their laptop a couple of times and it still didn't work.

I got nothing! But, they're going to Best Buy tomorrow (where they just bought both the laptop and mouse on Sunday with the extended warranty), so hopefully BB will find the solution and they'll let me know what it was.

Posted on Oct 29, 2008

I fixed my switch by pushing it back in hard over and over its now working

Posted on Oct 23, 2008

I have a different kind of problem. It keep saying that the USB device not recognize on the Mouse 3000. How do i fix it. I would apprecated if someone could help me

Posted on Sep 04, 2008

I had the same problem myself. I used the wireless notebook mouse 3000 on an IBM Lenovo laptop. The USB receiver was on, the mouse it self was on (the red laser was on) but the mouse did not respons to any movement.
I changed the battery and that did the trick! So try that first!

Posted on Aug 11, 2008

  • Rjmcmurray Dec 05, 2010

    Same here, it was the battery!

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