Question about Kenmore 98702 Stacked Washer/Dryer
Welcome to FixYa.
The first place I would check is the main support which holds the tub in place. Remove the front panel, there should be two screws.
Then examine and inspect closely the frame assembly below the tub which supports the entire assembly, right where it sits on the base and is supported by a "snubber", check for cracks or separated welds.,
( part # 131373610 available at "repairclinic.com" or searspartsdirect.com" to name a couple for about $200USD )
This is an upside down view of the support, but you should check for breaks in the locations I pointed with the arrows.
This is a very common occurrence with these models unfortunately. If all appears O.K., then continue checking for springs unfastened, oil on the base, or the snubber itself completely worn.
There's a possibility of a worn bearing etc. but you should see signs of leaking under the tub if that is the case.
Let me know what you find and I'll see if I can help you move forward from there. Good luck.
Posted on Jan 01, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 14, 2010 | Washing Machines
Mar 12, 2010 | Maytag NFW7200TW Front Load Washer
Nov 20, 2009 | Kenmore Oasis HE 27082 Top Load Washer
Sep 07, 2009 | Kenmore HE2 Plus Front Load Washer
Apr 03, 2009 | Washing Machines
Aug 13, 2008 | Samsung WF337AA Front Load Washer
Aug 06, 2008 | Washing Machines
Nov 26, 2007 | Kenmore 22422 Top Load Washer
Feb 21, 2016 | Kenmore 98702 Stacked Washer/Dryer
49 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: