Question about Maytag EPIC MFW9700S Front Load Washer

3 Answers

Contol locked light is on cannot use machine, turned breaker off & unplugged still locked

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  • cheriehygaar Jan 01, 2011

    I turned the dial to drain and spin and held the start button, nothing, my washer is a 9600SQO frontloader, I also pushed the control on button for 15 sec, nothing

  • cheriehygaar Jan 01, 2011

    I have a 9600SQO front loader the contol locked button is on, turned dial to drain & spin, held start button for 15 sec, nothing

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3 Answers

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  • Maytag Master
  • 1,902 Answers

Hello & Welcome to FixYa

To unlock the controls press and hold the END OF CYCLE button for 15 seconds, the problem should be resolved after doing this. Please get back to me if you have any other questions.

Kevin

Posted on Jan 01, 2011

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  • Maytag Master
  • 8,220 Answers

To reset press the DRAIN/SPIN button and hold it for 15 seconds.

Remove the base panel and get the tech sheet out. Do the diagnostics.

Here is the Handy Hippy to show you how to get that base panel off.

Posted on Jan 01, 2011

  • Dan Webster
    Dan Webster Jan 01, 2011

    Epic Z manual unlock:
    unplug washer
    remove lower kick panel
    reach up and locate bottom of door lock switch
    grab the teardrop shaped tab
    pull gently till yall hear a click
    the door will be opened
    Would you like a copy of that service manual?

  • Dan Webster
    Dan Webster Jan 01, 2011

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  • Master
  • 4,323 Answers

Hi

This issue is related to a shorted or loose connection on the keypad or due to control unit error.

1. Check the touchpad/LED assembly by selecting different cycles and changing the
modifiers and options available to confirm the touchpad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the touchpad/LED assembly and Central Control
Unit (CCU).

To remove the touchpad/LED assembly:
1. Unplug washer or disconnect power.
2. Disconnect touchpad/LED assembly wire harness from the CCU.
3. Remove dispenser drawer.
4. Remove left front screw that was covered by the dispenser drawer.
5. Open door, under the center of the touchpad/ LED assembly there is a notch, insert a flat
blade screwdriver in notch to release the bottom of the touchpad/LED assembly.
6. On the right hand side behind the touchpad/ LED assembly, press tab to release right
side of the touchpad/LED assembly.
7. Gently pry up and release the top of the touchpad/LED assembly. This should completely
release the entire touchpad/LED assembly.
Hope this helps... Please post back if you need more information.

Daniel

Posted on Jan 01, 2011

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