Question about Office Depot Ativa DQ60M Shredder
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Posted on Jan 02, 2017
I have a Ativa MD 1000 that I just bought. It ran for a few minutes the first time I used it an then stopped. I turned it off and unplugged it in case it had overheated. The temperature light did not come on. I wait for over 30 minutes and tried using it again. I was able to shred a couple of sheets of paper and it stopped again. The next morning I couldn't get it to work at all. The green ready light is on but the shredder will not start. I can't tell if anything is stuck in it. How do I getting running?
Posted on Jul 24, 2011
SOURCE: Ativa SPL 1506X not working
I had the same "click" noise when trying to shred. I had a Staples replacement guarantee (extended warranty) so I called them up and described the issue. They are sending me a gift card for the purchase amount. Seeing as they did not want the original unit back I decided to take it apart to see if I could find the problem. I did not find an issue with the gear as the other user stated but I did notice a burn mark on the circuit board just under the relay (which could make a click noise) I removed and inspected the relay (desoldered), but I could not see anything wrong with it so I re-soldered it back onto the board and re-soldered (re-flowed) all of the other connections just in case there was a cracked joint. Upon testing the shredder still has the same "click" sound. My guess is there is a faulty device on the circuit board such as a resistor or relay. To sum it up, to repair this particular issue you will be unable to implement a "simple" fix and it would realistically require either a new circuit board or a whole new shredder.
Posted on Jun 22, 2008
SOURCE: Need Ativa X1800 Shredder Parts
Hey check out this link they service all types of shredders hopefully they should be able to service yours.
Posted on Jul 03, 2009
SOURCE: Shredder won't turn on
I was using my Ativa DX180D and it was working fine. It just stopped and there was no power. I have tried all the plugs in the house but still not coming on. The basket is on properly and you can hear the click of the switch when you plsce the top on the basket. Any suggestions?
Posted on Sep 01, 2009
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