Question about Microwave Ovens
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Posted on Jan 02, 2017
There should be a "mini-manual" hidden inside the unit behind the control panel
or hidden on the left side behind the grille, which is very helpful when
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.
Here are some links you or someone you know can use (in order given) for high voltage section test help, but read the safety warnings first:
(if it is NOT shorted or burned looking, it's probably fine)
(continuity can be good even though mag is bad!)
You can find links to helpful exploded view diagrams and part ordering help here.
I'd recommend that your bookmark this link to your favorites.
Accessing some parts may require you to pull the oven from the wall and remove the cover.
If so, the installation instructions are very handy, and it's best to have
two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.
If it's within the magnetron portion of the warranty G.E. will send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Nov 29, 2009
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