Can the speakers surround sound work if the optical out is not red?

Depends on your external sound system... If it supports HDMI, then just connect an HDMI lead between the TV and the external amp. If you don't have HDMI, look for two RCA/Phono connectors (small circular connectors) on the back of the TV (should be coloured red & white) and connect these to the external sound system. Finally, if you don't have either of these look for a 32 pin scart socket (rectangular with a bit sticking out) and get a scart to phone cable. Plug the scart plug into the TV and connect the Red & White output leads to your external system - hope that helps :-)

First off you will need to do a little bit of trouble shooting. Is the source (dvd, Blu-ray, cable box, etc...) plugged into the receiver with the standard red and white RCA cord or by an optical (toslink-fiber optic) or digital RCA (orange color code). If you are connected with a standard RCA cord then that it your problem and you need buy digital cord that both the source device and the receiver can accept (toslink - http://www.we-supply.com/browse.cfm/optical:-audio/2,779.html or Digital RCA). If the connection is now correct then you need to make your receiver do a "test-tone" to insure that a signal can be sent to every speaker (this is an internal test that just checks the speaker connections). If the tone tone operates correctly then you know the amplifier is functioning. If both of the mentioned things are now done and still not surround output then you need to check the internal menus on your source device and make sure that it does not require you to manual change a setting in the audio menu to make it work (i.e. change from 2-ch 44KHz to 5.1 or 7.1 or Dolby Digital or AC3 or some other surround sound protocol.)
Austin
www.we-supply.com

Hi, I'm not too sure what you're asking - do you mean that sound is only coming out of 2 of the speakers? A lot of foxtel shows aren't meant for surround sound - usually only box office movies.

For best results, use a digital optical cable (not the one with a round end, one that's fibre optic, say that to a store and they will give you the right one) - connect to the optical/toslink input of your surround sound system.

You may have to turn on "dolby pro logic 2" to get all speakers working on some shows. Or you can try just plugging in the 2 red/white stereo cables into the amp, and using pro logic that way. Pro logic creates surround sound, even when your show is only stereo.

I guess that will do it .


Have a nice day.

You have to go into the audio setup menu and select optical out so the sound will be diverted from the internal speakers to the optical cable.

The way to turn off the tv speakers is to press the menu button scroll to the option category navigate to output select and choose variable. However just turning off the tv speakers will not cause the surround sound system to work with this television. Connecting the red and white composite audio cables to the television's OUTPUT will get you stereo sound. Some people opt to keep the tv's speakers turned on when doing this. In order to get the digital optical out to work between the television and the surround sound system you will have to be using input tv. You will have to be using the television's tuner with digital cable no cable box or with an over the air antenna. Did you make sure you connected the red and white cable to the surround sound aux or any composite input and choose the right function on it?

im having the same problem, except im connected via audio components and hdmi...cant get sound through the speakers when the TV is on, it doesnt make any sense.

Make sure that the sound field/programme you have selected is dolby digital not stereo.(On the amp)
You also need to check on the display that is says DIGITAL not ANOLOUGE, as only a digital input, Optical fibre cable, HDMI, COAX will be a digital signal.
If you are using red and white rca connectors, it is not going to work, as this is an Anolouge signal.

the red green and blue are component video
to get the surround sound to work the red and white audio outputs from the tv go to the audio inputs on the reciever , and to get the digital surround sound the optical also has to be hooked up

Umm dude this is due to the fact that the Xbox 360 does not transmit 5.1 surround sound through optical leads you have to use standard red/white cables

Unless your using the Optical and Coxal input you wont get 5.1 surround sound.