Question about Canon PowerShot SD870 IS Digital Camera
When I turn on my PowerShot A300 I get a black screen and a "change battery pack" message even with brand new batteries. Shortly thereafter, the camera shuts off. Any ideas are appreciated. P.S. This camera has never been dropped or abused in any way. Same issue, but i just remove the battery pack and shove it back in =). Seems to work for a few days until the message returns which i rinse and repeat.
I called Canon ( 1 800 828 4040 ) and they claim that it MIGHT be the battery's fault then gave me the option in sending it into the nearest service center so they can take a look at it with a copy of the receipt.
My proposed solution is valid for a Canon PowerShot A300 (digital)
Hi there! I had the same problem with my camera and called Canon as well. They gave me the option to have the unit diagnosed (free) and serviced (base fee $80) or the option to trade it in on a newer model (my unit + up to $110 for refurbished unit).
After talking with the representative for about 15 minutes I advised him that I was going to look at the pros and cons of the units available and call them back after I had made my decision. However, right before I hung up the phone he advised me that sometimes this trick works:
Take a pencil eraser and clean the battery connections well on the outside (the little black flip up piece) and down inside. Just make sure that you clean it out well and don't leave any foreign objects in there (i.e. eraser flakes). I learned in cleaning mine that it's best to do it in a well lit area and the battery connections inside the camera push down a bit so make sure that you're gentle but you should clean the entire area in there.
As soon as I finished cleaning the connections and put my rechargeable batteries (which have been lying around for a few days without being recharged) back in the camera powered on and I have taken about 40 pictures since.
I hope this works for you as well.
Posted on Sep 23, 2008
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 09, 2010 | Canon PowerShot S3 IS Digital Camera
Apr 18, 2010 | Canon PowerShot SD790 IS Digital Camera
Dec 19, 2009 | Canon PowerShot SD110 / IXUS IIs Digital...
Nov 22, 2009 | Canon PowerShot S2 IS Digital Camera
May 01, 2009 | Canon PowerShot A300 Digital Camera
Apr 26, 2009 | Canon PowerShot SD630 Digital ELPH / IXUS...
May 27, 2008 | Canon PowerShot A540 Digital Camera
May 05, 2008 | Canon PowerShot A450 Digital Camera
Feb 04, 2008 | Canon PowerShot A300 Digital Camera
Aug 23, 2017 | Canon PowerShot SD870 IS Digital Camera
428 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: