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What is the proper setting on my freezer that has a dial of 1 to 7? My products seem to get iced over.

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Sorry to hear about your problem.

Sounds like you have a defrost issue. 5 is a good number, what ever it takes to keep you freezer at zero. Hence your unit is not defrosting. All of this apply's if your freezer side has ice on it.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

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Posted on Jan 01, 2011

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