Black smudge marks along left side edge of paper. (by 2 users)

posted by viviann001 on Jul 08, 2008

I installed a new cartridge and now I am getting these black marks along
the left side edge of the page. I ran a few copies and now they look darker instead of lighter. They are about 2 inches apart.

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1 Other User Has The Same Problem

Comment by Guest, posted on Aug 14, 2008

I had smudges down both sides of the pages and it didn't lighten up even after 100 sheets. I changed the NEW toner cartridge and they were gone instantly. All is well!

Solution #1

posted on Jul 30, 2008

SirSharp

Rank:

Apprentice
Rating: 0%, 0 votes

Its probably a defective toner. If the film on the toner drum is scratched it can cause toner to stick to the drum everytime it spins causing the constant marks.

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Black smudge marks along left side edge of paper. (by 2 users)

1 Other User Has The Same Problem

Comment by Guest, posted on Aug 14, 2008

Thank You!

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