Question about Tomtom ONE GPS Receiver

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Tom tom red cross

When i turn it on it shows acard with a red cross on as if it is not inserted

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  • lequesne Mar 17, 2009

    The message has to be do not update Tom Tom I just did at a cost of £71.60 for the two packages they said I would need. First the only map I got was Guam, then after following their reset pages and restoring from back up, Europe has vanished as has the UK I now have the Canary Isles and North America. I never go there.

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3 Answers

Tomtom shows a red cross over the SIM card and will not turn on.


This means it is not reading the SD card and that it needs to be re-formatted.

This is best done in a card reader and not the tomtom itself.
Right click on it and select format select FAT32 as the files system

Now connect the tomtom but don't let tomtom home run. exit TTH if need be.
You now need to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

Then just copy ALL the files from the tom tom to your SD card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the SD card

It should now work

Apr 23, 2010 | Tomtom ONE GPS Receiver

1 Answer

Tom tom screen showing sim card with red cross through it


your tom tom need a sim card what go on the side of it that y you got the red cross through it please go back to the shop where you got it and ask for you tom tom sim card then it will work 100%

Dec 14, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom go 300


The memory card you have inserted is damaged and needs to be replaced

Jun 30, 2009 | Tomtom GO 300 GPS Receiver

1 Answer

When i turn on tom tom it shows insert memory card then it shows red cross


you need to reboot system
let charge compeltely down
and pull battery if you can then
hook up usb nd insert cdthat came wih unit

keep in mind that yourmemory card could very well be no good
so if my frist steps dont work get a new mem card ok

riard from chicago

Apr 05, 2008 | GPS

1 Answer

Tomtomsat nav


How to contact Support
icon_register.gif Need information on how to use this site? Or how you can contact us? Follow the link below or call
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Mar 16, 2008 | Tomtom ONE GPS Receiver

1 Answer

Memory card does not work


Is this a new unit? How long have you had it?

I had one for 6 months and had to return it to the store because it stopped locking onto satellites. It sounds like the hardware fault. Did you try the reset button? It returns it to its default factory settings.

Regards,

Spare head 2.

Jan 05, 2008 | Tomtom ONE GPS Receiver

2 Answers

Tom tom one


This would suggest the card may be faulty. If you have a backup of the info on the card, try formatting the card and restoring the data.

Jul 12, 2007 | Tomtom One Europe v2 GPS Receiver

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