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I have a verbatim usb 2.0 1 TB hard drive and I can't disconnect it from my laptop. I get a message- windows can't stop your generic volume device because it is in use. I just installed Roxio for computer back ups and deleted Nero because it was not working for me, now I can't remove my desktop hard drive.

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Look down in the corner, the right corner for an icon that looks like a small drive slanted with a green arrow over the top of it. If you click on this ICON, it will bring up a small window that says safely remove devices, click on your verbatim drive and it will give you a message. If it fails to do this then Ctrl+Alt+ Delete keys pushed all together one time brings up a window with six buttons. Select "Task Manager" and it will allow you to stop certain processes. Look for the Verbatim drive and halt it. Failing this, you can shut the machine down and remove the disk.

Posted on Jan 01, 2011

Testimonial: "Thanks for the quick response. I tried the first 2 solutions with no luck I guess I will have to shut the system down when I want to disconnect the hd"

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download here

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post back and let us know.

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