Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Wash machine shakes and bounces when operating with a full load.

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You need to remove the control panel and 2 clips that hold the entire cover on then tilt cover toward you to remove outer cover then check the tub springs 3 of them if one broken it will be loose and bounce,also the drive block could be worn under the inner tub,the shipping straps or bolts need to be removed if the machine is new otherwise it will also bounce around

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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With no clothing in the wash tub take the following steps:
1. remove the front cover from the wash tub
2. run a full cycle of laundry and observe the tub's behavior

Potential Solutions:
A. If the tub begins to shake wildly during a full wash cycle with no clothing in it then you will need to adjust the 3 large springs on each side of the tub until the unit is working in a more-balanced position. This is simple to do by hand. If the tub appears to be shaking too far forward, then unhook the 2 large springs in back so they are tighter. Then run a full wash cycle again with no clothing.
* note: there are smaller springs too - you don't have to adjust these to fix your issue

B. If the tub works fine with no clothing during a full wash cycle, then try to load your clothing in a more balanced fashion. For example: if your wash load is only a small kitchen or bath rug then when the unit spins it will spin off balance with a wet & heavy item on only one side of the tub.

C. If you'd like to replace the 3 large springs, I can get you the part numbers. There are specific springs for both sides of the wash tub and they are different part numbers. The full replacement of the 3 large springs can be done by hand.

thanks,
Chris I.

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