Question about Washing Machines

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MY WASHER ONLY WORKS WITH COLD WATER. WE CAN NOT WASH CLOTHES USING HOT WATER.

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Hi and welcome to FixYa, I am Kelly. Without a make and model number all I can do for you is respond in generic terms as to what can cause this situation.

Often hot water problems on any washer are caused by hot water tank or plumbing debris in the inlet screen of the washer water valve. If your hearing a solenoid type hum and not getting any water into the machine then the inlet water valve screen at the washer hose connection need to be removed and cleaned. This is done by turning off both hoses at the wall connection and then removing the hot water hose. There is a screen in the water valve inlet that can be removed for cleaning by using a knife blade tip on the outer edge of the screen. Wash it under slow running water by rubbing the screen surfaces with your fingers to removed the debris. You can use a screwdriver on the edges to re-install the screen after starting it in place with your fingers.

If your not hearing a solenoid hum during the fill process then most likely the hot water solenoid of the inlet water valve has failed and the water valve will need to be replaced. This is not a huge task in most cases and can be accomplished by the user.

There is a possibility that the wash temp select switch has failed. We would measure for 120 VAC at the solenoid connector. If there is not 120VAC on the hot water solenoid with HOT selected then most of the time the failure is the temp select switch itself.

If you need parts (water valve) there are a few sites (model number required) I would recommend:

http://www.appliancepartspros.com (model number only)

http://www.searspartsdirect.com/partsdirect/index.action Model number then select model search

http://www.repairclinic.com Model number

If you really need to do a hot water wash (temporary) you can reverse the hose connections at the wall connection. The only problem with doing this is you would also get a hot water rinse.

Happy New Year and thanks for choosing FixYa,
Kelly

Posted on Jan 01, 2011

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Check for 120volts on both water solenoids (hot & cold) as the solenoid could be bad,or the machine isn't letting power to the hot solenoid valve to open it,but frist make sure the hose screens aren't plugged and not letting water through these fill hoses to these solenoid valves

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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