Question about Empire DV-215 Direct Vent Natural Gas Heater

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New gas Heatalator fireplace. Burner flame is blue at base but burning a 6-8 inch flame. Proffessionally installed, orfice change to LP as came from factory natural gas. Instructions say will soot like crazy for 10 hours to season ceramic logs. It has and it did.14 hours later it still is. Air mixture has been adjusted to fully open as per instructions. HELP Craig Folkestad

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  • cragarf Jan 01, 2011

    thanks have a great new year!

  • cragarf Jan 02, 2011

    thankyou am checking reg pressure, same line as furnace, will that effect the furnace operation or my gas bill on my new furnace is really high. could that be the same problem? This is a new cabin and all installs arfe just a few months old
    Craig

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Hi,
You may have to install a pressure regulator and cut back the gas pressure to get the flame to a level where it will not soot...
or if you already have a pressure regulator in the line then open the center of the regulator and turn the screw up a few turns at a time till it stops sooting...

This should get you running and enjoying your new fireplace..

heatman101

Posted on Jan 02, 2011

  • D. Floyd Kolb
    D. Floyd Kolb Jan 02, 2011

    Check the pressure on the main regulator at the side of the house or on the tank...yes, it could affect the gas bills.... but for some reason this year everyone is complaining about their LP gas bills... seems to be no heat in the gas....

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The first thing I would double check burner orifice size. Sounds to me like it's much too big. Iwould also want to check regulator pressure to see that it is in the proper range. Hope this helps you.Thanks

Posted on Jan 01, 2011

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