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Hi, I have the Samsung Galaxy S i9000 for 3 months and I remarked that the micro relatively frequently stops working during the call: I hear what the others say but they don't hear me, recalling them solves the problem for a while, but, irregularly, the micro continues or stops working again: what is the problem ? thanks in advance for you help

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  • wbanys Jan 02, 2011

    Thanks for your reply.

    It unfortunately doesn't solve the problem: it isn't the question of network gaps, because if the problem is happening and if I am using a headphone (it generally decreases the frequency of the sound disappearance), I change the handset (for a Nokia n95), and the problem disappears (with Nokia n95 it never appears), this suggests, on the other hand, that the problem isn't apparently only in the micro itself;

    yes, naturally, if there is no other possible cause of the micro problems, I will get back it to the Samsung service - thanks anyway - WB

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The mic on samsung Si9000 performs very fine on all other phones of this model therefore this is not a generic problem with the phone. The problem with your unit can be attributed to 2 things the first being a network problem which can be attributed to your service provider this is reffered to as call dropping in mobile terms, It happens when the network fails briefly on your device therefore bringing about a gap in the communication.
On the other hand it could be a problem from your device microphone itself and in this case you have to send it to the place of purchase as it should still be under warranty. But in my professional opinion it is a problem from the network provider because if it were from the phone it wont work well went you dial a new number all the time.
Hope this solution has been hellpful?

Posted on Jan 02, 2011

  • Rockme
    Rockme Jan 02, 2011

    thank you for the feedback. there is a likelihood that the mobile device drops network as i experienced a similar problem a little while back. report this to samsung and what ever the report is do keep me posted.

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