Question about Compaq (120192-B21) CD-ROM Drive

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My cd/dvd does not work. The trouble started with the cd driver popping out cd after loading cd and making a kirrr...noise. Now the driver does not open my computer E icon but only by paperclip poking technique. One local expert fooled around and said the driver is shot. Online HP expert says that he can set it right via internet meddling of my computer, a14day warrenty for $49.99 or $89.99 for an year. He feels for sure it is software problem.I don't know who to believe. What is your suggestion ?.Thanks

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Your "local expert" should be avoided, at all costs!
He (she) has exhibited that he (she) knows nothing.
For $30, you can replace the "dead" CD/DVD drive.

It is not a "software" problem -- that '$49.99' service probably is a SCAM -- they want your credit-card information. There is NO WAY that they can fix HARDWARE over a network connection.
Scam! Scam! Scam!

Posted on Dec 28, 2014

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Posted on Jan 02, 2017

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hardkiss69
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SOURCE: DVD/CD rom drive issues

Hi, it appears that CDW/DVDROM is only detected in BIOS but in normal windows. This is a known issue from Microsoft eventhough you are using Windows Xp or Vista the CDW/DVDROM is not detected and does not appear in My computer icon. This can be easily fixed by a registry tweaks.

Please click on this link http://support.microsoft.com/kb/929461/en-us and then delete the upper/lowerfilters which is blocking the CDW/DVDROM to appear on your windows.

Hope this helps!!!

Thanks

Posted on Sep 18, 2008

bramha
  • 36 Answers

SOURCE: cd drive no responding

HI

go to the my computer--> right click manager click 1st scan drivers all will show the cd rom drivers clicks it..

another one remove the cable see the jupmer settings give the moster and slave which one you want.. fixed that jupmer go to the BIOS see the there it is dettecting or not..

once there it is dettecting. go to the control panel --> addware wizard click it that one go to next there it will ask Yes i've already connceting hardware drivers .. click next .. go to the select your cd or dvd drivers click next it will take automitecally.. drivers..

try it.. it will work...

Posted on Nov 16, 2008

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