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I have the red error light on my Epson Stylus cx5400 and it is telling me to contact service

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  • Epson Master
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  • Duane Wong
    Duane Wong Jan 01, 2011

    Contact support for epson to schedule service on this printer.

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My CX5400 printer just gave me an error message that says call service. It printed earlier today...


Might be time for you to purchase another printer.

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

Good Luck.



Apr 05, 2010 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

My magenta ink is out and the printer is showing error. Is there a way I can still print with my black and white cartridge.


in the epson cx5400 you can not still print pecause the printer sign red light on the ink the printer design stop from the factory for this now you change the all set not only magenta that is better because the printer make clean when you change and that take charge from the set ink I think you understand what I mean thank you
basher66

Dec 01, 2009 | Epson Stylus CX5400 All-In-One InkJet...

2 Answers

How do i install my new ink cartridges in my printer epsom


Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.
  1. Make sure the EPSON Stylus CX5400 is turned on and not printing. The LCD screen tells you which ink cartridge is low or empty.
  2. If your EPSON Stylus CX5400 is low on ink, press the left Menu button until you see Change Cartridge, then press the Color Copy button.

    If your EPSON Stylus CX5400 is out of ink, press the Color Copy button.

    The ink cartridges move to the replacement position.

  3. control8.jpg

  4. Lift up the scanner.

  5. ink_repl.jpg

  6. Pinch the tabs on the front and back of the cartridge, lift it out of the printer, and dispose of it carefully.

  7. install_.jpg

  8. Before you remove the new cartridge from its package, shake it four or five times.

  9. installa.jpg

  10. Unwrap the new ink cartridge and lower it into its holder, then press down on the top of the cartridge until it clicks in place.
  11. Caution: Don't touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing.

    remove_i.jpg

    If you need to replace other ink cartridges, repeat steps 4 through 6 before continuing with step 7.
  12. Carefully lower the scanner and press it down until it clicks into place. The EPSON Stylus CX5400 begins charging the ink delivery system.
  13. The On light flashes and the EPSON Stylus CX5400 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on.
    Caution: Never turn off the EPSON Stylus CX5400 while the On light is flashing, unless the Stylus CX hasn't moved or made noise for more than 5 minutes.

Oct 27, 2009 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

Red light on, no menu on epson stylus cx 5400.robertvaz1121@yahhoo.com


the problem still there. i live in dominican republic and things are bad. i need the printer to make some money. right now i can´t afforted. thank you and GOD BLESS YOU.

May 11, 2009 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

Epson Stylus CX5400 Scanner


If the lamp is not working their are two main possibilities. The first is that the lamp has failed and needs to be replaced. Buying a replacement MAY be dearer than buying a new machine - you will have to price the parts locally.

The second option is that the controller board for the scanner has gone. Again this could be an expensive part, but contact a local repair center or parts supplier to price the bits.

If you are successfull in getting the parts (you may buy a faulty machine off ebay with good scanner and bad printer to strip parts from) then this service manual will help you get to the parts you need:

http://www.tradebit.com/filedetail.php/814420-Documents-eBooks-Technical

Jul 26, 2008 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

Epson stylus cx5400 reset???


try doing this :

Reclamping the Ink Cartridges

Once you start the ink cartridge reclamp procedure, you must complete all the steps in one session.

1. Make sure the EPSON Stylus CX5400 is turned on and not printing.

2. Press a MENU button until you see CHANGE CARTRIDGE, then press the COLOR COPY BUTTON. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.

5. Lower the cartridge back into its holder, then press down on the top of the cartridge until it clicks in place.
Caution: Don't touch the green circuit board on the back of the cartridge, as you may inhibit normal operation and printing.

6. Carefully lower the scanner and press it down until it clicks into place. The EPSON Stylus CX5400 begins charging the ink delivery system.
The On light flashes and the EPSON Stylus CX5400 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on steady.
Caution: Never turn off the EPSON Stylus CX5400 while the On light is flashing, unless the Stylus CX5400 hasn't moved or made noise for more than 5 minutes.

if the issue still persists - you need to call the vendor - it´s a hardware issue

Dec 30, 2007 | Epson Stylus CX5400 All-In-One InkJet...

1 Answer

Solid Red Light "Scanner Error-----See your docoumentaion and call service if necessary.


After working with Epson to unistall, re-install, and reset everything the red light still comes on. Epson, and confirmed by a repair dealer, said the light bulb on the scanner is bad. The dealer said it is cheaper to buy a new scanner. My unit still prints in b&w and color.

Nov 01, 2007 | Epson Stylus CX5400 All-In-One InkJet...

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