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Continous 'change drum soon' message after I change the drum.

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  • Anonymous Jul 15, 2008

    I'm currently seeing a "change drum" on the fax machine. I also have attempted to print out a fax report several times and the fax machine switches over to sleep mode.



    1. Where is the drum to change?

    2. Why wont it print a fax report

  • JuliaFertig Jul 15, 2008

    I am currently sitting here at work attempting to figure out two things with the brother IntelliFax 2820. It is flashing the "change drum" and I don't have the slightest clue where to locate this and haven't found a feasible anwser in your support area. Also, I've made several attempts to print out a fax report but the machine switches over to sleep mode as soon as I attempt this. Any help would be great! Thanks!



    Regards,

    Julia

  • Anonymous Oct 16, 2008

    trying to recieve faxes but the fax machine keeps going to sleep mode and reads also change drum soon. How can I get this fixed and recieve all my faxes

  • Anonymous Feb 20, 2009

    i HAVE THE MESSAGE change drum soon

  • Anonymous Apr 07, 2009

    I change the drum and the "change drum soon" is still on the screen.

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5750e fax machine: To reset the drum counter follow the instructions listed below :
Get the message to appear in the LED
1. Open the front cover.
2. Remove and Re-insert Drum/Toner unit
3. Press the CLEAR key.
4. Press 1 to reset.
5. Close the front cover, pressing firmly on each side until they click
into place.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000007572&Sympt=Why+does+the+message+CHANGE+DRUM+SOON+continue+to+appear+on+the+LCD+display+after+I+replaced+the+drum%3f&Model=58&ProductGroup=2&Keyword=Change%20drum%20soon%20message&ProductID=PPF5750e

Posted on May 27, 2009

Try hitting the button "Stop/Exit" and "Change Drum Soon" will not be there anymore. It should show the current date and time.

Carol

Posted on Aug 18, 2008

3 Suggested Answers

SOURCE: change drum soon will not clear after new drum inserted

Reset of the drum counter
Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.
Hope this helps...

Posted on Jun 12, 2008

Logjam
  • 159 Answers

SOURCE: Change Drum Soon still shows after changing the drum unit

After changing the Drum, open front cover and press "clear" then press "1" to reset.

Posted on Jul 23, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Description:
This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.


Open the front cover.
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I fixed the problem (following the user's guide).
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