Question about Dyson DC08 Hepa Allergy Bagless Canister Cyclonic Vacuum

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Hello, How can I clean the lower filter on our Dyson DCO8.

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HI there,
By Lower filter i am going to assume you mean the one below the clear plastic dust bin. The machine you have described has a thick hepa filter (probably with a purple plastic rim) and unfortunately they cannot be effectively cleaned. If you are keen to try then I would suggest using an air compressor blowing from the top to the bottom.
What I would really suggest you do though is throw it out and replace the hepa filter with a new one. If you are in Australia I would try Vacuumspot or Nelson Vacuums.

Posted on Jan 13, 2011

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Posted on Jan 02, 2017

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Hello, this is Ava with Think Crucial.

It is available to wash you filter every now and then and necessarly replace the filters for optimal performance. For instructions on how you can wash the filters, please check the online manual below by clicking the link:

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Hi there,

I'm sorry to hear your DC18 is making an unusual noise. Please note, the filter located beneath the clear bin is designed to last the lifetime of the machine, and does not need to be maintained or replaced. Attempting to clean this filter is likely to cause damage, so we'd strongly advise against this.

Although I note you've already cleaned the filter located inside the cyclone pack, you might want to take a look at the video below to check you've done so as recommended. In normal use, this should be done at least once every 3 months. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

You may also want to run through the troubleshooting steps shown in our Support guide to make sure there are no obstructions you may have missed:

http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

If your machine continues to make an unusual noise, I'd encourage you to get in touch with us directly, as we'd appreciate the opportunity to provide further assistance. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

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