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Posted on Jan 02, 2017
One of the engineers at Velmex helped me with this one. It turns out that the Maintenance Cartridge has a faulty chip on it.
Unfortunately, I was advised to purchase the cartridge by TCS CAD and Graphics last May when I also purchased a full set of inks. They said it would be best to have it in hand ready for when it ran out. As it is now over 12 months since purchase, they say the warranty has run out (even though its in the box still unused) and will not refund my money. Not at all happy about this.
Posted on Jun 12, 2008
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