Question about Compaq Presario 12XL 104-106 Series 6X (169799-001) Internal DVD Drive

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I have a hp G72-B62US Notebook. When I was playing a cd the tray ejected like it was supposed to But I went to close the opticle rom drive it got stuck, When I tryed to shut the rom door the metel bracket's from the drive came off. So, I need supermulti 8x dvd R/RW DOUBLE LAYER SUPPORT For G72-B62US Notebook I did a product search on shopping.hp.com and all came up with is the pc itself. Please can You help me?

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Look your laptop on inside my laptop site ,you may need to take out and reinstall your optical drive (if its not damaged)
http://www.insidemylaptop.com/

Posted on Jul 06, 2017

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  • Compaq Master
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Wow, HP dont sell it now. its too old right?
so buy one on ebay.
there is no other way.

here ill type for you at ebay dot com
id even upgrade to burn DVD or blue-ray but that's just me.


https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313.TR0.TRC0.H0.TRS0&_nkw=G72-B62+dvd+drive&_sacat=0

Posted on Jul 07, 2017

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Posted on Jan 02, 2017

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SOURCE: I have a HP Pavilion dv4-1283cl with a LightScribe

use third party program to burn cds.....

Posted on Nov 28, 2009

sfender713
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SOURCE: HI I am looking into

It is a DVD burner that can also on special DVD media can burn an image on the label side. It reads and creates both DVD and CDs

Posted on Oct 11, 2010

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1 Answer

My cd rom drive has power but when you try to eject the tray it won't go out...my laptop brand is HP PAVILION DV7-1135NR ENTERTAINMENT NOTEBOOK PC


There are two ways to open the CD drive door ifthe button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
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For the first issue, the cause can be a Spyware or Hardware.
To come to a conclusion, if the Tray of the DVD Drive ejects immideatly after you close the Tray and remove your finger from it, the issue is with the Holding machanism of the Drive.
Also, try checking the status of the Drive tray in BIOS by followint the steps below :
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If the tray of the DVD Drive ejects repeatedly even in the BIOS, the issue is with the Drive hardware and needs a replacement.
However, if the tray of the DVD Drive ejects after some gap after booting into the Operating System and not immideatly it is closed, the issue can be with infection of Spyware in the Notebook.
In this situation, you need to scan the Notebook for spyware using Antispyware applications like Spybot from the link below :
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Download and install the application and make sure that the application is updated by connecting the Notebook to Internet and scan for Spyware.
Clean any Spyware entries that are found in the Notebook.
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1 Answer

Cd/dvd drive


You can see a hole located on the tray of the cd rom drive. Commonly seen beside the button to eject the cd out. Grab a small pin and push the hole and this should eject the tray. Close the tray again by pressing the button. Eject it using the button. If everything still failed, call up Dell to have the CD Rom Drive replaced.

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do 1 thing,take a pin and insert it in the small hole below the tray
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