Question about Refrigerators

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Sir, we are facing problem with our fridge for last 5 months. we got the compressor changed in august paying RS.3500 as the warranty period expired just before 2 days but it again stopped working after just one month on 19 october. we were continuously calling the nagpur service centre for lg but he is not giving response now.I need ur assistance immediately.

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  • Mark Freedman
    Mark Freedman Jan 01, 2011

    Hi, If you could send me the Model Number and Serial number of your Refrigerator. I will be happy to Contact LG in America. I don't know if can accomplish anything with them to directly help you but I will try my best. Because of the contract I have agreed to with FixYa, Do Not send me your Name and Email Address just yet. I will ask for permission of FixYa for you to be allowed to do this. I'm certain it will be OK. but I must first ask them. Best Regards,
    Mark

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I have been a lg warranty authorized servicer for some time now.. i have found over the years if you call lg and raise enough stink with them they will give you a concession on your warranty period especially if only a few days after the warranty has expired... if an actual lg servicer came out and was authorized to work on your product you need to contact lg and explain the situation and who was out...they are normally pretty good about assisting you in getting your problem resolved... sounds like based on your problem the unit has a leak from the compressor being replaced and running that short of a time before failure again .probley has a bad solder joint and has leaked the freon out... good luck to you post any more info or question that you may have texas based a/c /heat and appliance company give me a rating if you would ...

Posted on Jan 01, 2011

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