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I have a Pandigital Novel and can't download books from Kobo. I purchased a book from Kobo and when I try to download it, the progress bar flashes full yellow off and on and the progress flashes alternately 0kb/okb or 1.8kb/1.8kb. I also tried downloading through my computer and when I try to access the book on the Pandigital novel I get an error message "...fingerprint mismatch" Any ideas?

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: unable to download pandigital novel

Yep. Just downloaded the firmware update and manual is gone. Downloaded it and renamed it as a pdf file as instructed. Saved it into onternal memory in the eBook folder via USB connection. Novel still says file does not exist!

Posted on Nov 18, 2010


SOURCE: how do i download user

Please download it from the Link below...Its in the PDF format and you can easily save it on your desktop.

Good Luck

Posted on Dec 18, 2010

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SOURCE: I have a Pandigital Novel

It happened to me too and I am shattered. )))):

Posted on Dec 29, 2010

SOURCE: i cannot set up my

There was a lot of talk about this unit from Pandigital (maker of Digital Photo Frames and film scanners) around June when they were removed off the shelves of Kohl's for poor/slow performance. They came back with newer firmware and much quicker response in July at Bed Bath & Beyond Stores along with Walgreens and JCPenny's. But is this a worthy contender in the burgeoning e-reader market?

Posted on Mar 02, 2011

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SOURCE: i just purchase Pandigital multimedia novel 7"

I had same problem-charged it, and the ereader would flash on, blink and turn off. Tried charging it several times and even tried to use it whilst charging. It went totally dead and couldn't even get it to power up.

I reported to Pandigital and they want me to ship to them for 3-4 week replacement. Needed it now for travel, so bought another. at Bed, Bath & Beyond. It had same issue so I took it back to BBB and got a third one. SAME PROBLEM!

OK - insert a few swear words here - turns out I was trying to charge the thing through the headphone jack on the bottom. The charging port is on the left side.

I've charged this thing before several times. What the ***(#@ happened to my mind!! Cannot believe I went through all that and now I have to cancel my support ticket and hopefully return the now extra Novel to BBB.

So, check where you plug in the charger...

Posted on Jun 12, 2011

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