Question about Olympus Cameras

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I received an update for my Olympus Master 2 software which I installed and since then I have been unable to access any of the hundred of photo's stored in my laptop. When I attemt to access the Olympus Master 2 programme I receive the following message: "This application has failed to start because OlyMuse.dll was not not found. Re-installing the application may fix the problem." I have tried to reinstall the application but when I do a message appears saying I do not need to as it is already installed!! The programme worked well until I installed your update and I would appreciate your help to solve this problem? Regards, Jim Collier

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Go to control panel ..remove software ...and remove the program completely from your computer ...Just to be sure it is removed..get to the program files into the C drive and in there look for the folder named with the aplication name of the camera name ..and delete completely cause sometimes settings and plug-ins remain in there ..After that ..insert the disk with the original software and driver ..and install it again ..After that will work ...
This problem is very common cause they use same driver for close released models ..and when they fix an issue in one model ..usually mess with other using the same software ..or ..for a incompatibility reason ..it didn't installed that file ..and the actual update may be working after all if reinstalled...but...I alway go for the original driver ....

Posted on Jan 05, 2011

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restart your PC and install the program

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abcmo

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