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I have an HP designjet 4500. The big plotter / scanner etc. I am not able to complete the calibration. It says it cannot recognize the sheet. Also the Attention light just below the power light on the scanner part is flashing red. Won't scan, returns an error code 100-2011

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6 Suggested Answers

SOURCE: HP designjet 1050 C plotter system error 04c3000 25c0000

when installing a network card i am getting this error cod 04c00 00002a0a

Posted on Sep 10, 2008

  • 48 Answers

SOURCE: HP designjet 430 E Plotter

The reason it could be the main board is that it tells the front panel lights what to do. This seems like a logical problem the printer is having, usually things freeze when internal memory is bad. Surely have the main board replaced. There is a part of the internal programming that it cant get past. Compare it with trying to read a sector of a cd-rom that is scratched.

Posted on Oct 21, 2008

  • 1 Answer

SOURCE: Driver for HP Designjet C1633B

USE the designjet 650C (C2859B) driver, works fine for me...

Posted on Nov 20, 2008

  • 1 Answer

SOURCE: HP designjet 500 the system error 21:10

I recently had this problem as well and it was the service station gunked up with a bunch of ink over the years. Remove the right hand cover of the plotter. Remove the 2 screws that hold the service station in place and slide to the right to remove. When removed, take off the small motor by the gears. The rest is all plastic, I removed the 3 screws and "popped" the two black parts apart and cleaned the spitoon, which is just a sponge. I then dropped the thing into the sink and poured dishwasher soap. Let it sit for about an hour and rinse. It is really really messy. Then put the whole thing back together again. If I recall, the motor was the only electrical component.

Use care and caution so as NOT to break anything and I recall that the only electrical part was the small motor by the gears.

This wasn't so bad and I spent about 8 hours just because I was exercising much caution. If you're more mechanically inclined on the first go, then I would guess about 1 hr to clean and another 1 or two for dry time.

This SOLVED my problem and WOW there was a bunch of ink over the years. Don't worry, that is what the "spitoon" is used for to soak up the excess ink. Well, if not maintained or replaced, then the ink gunks the insides rock hard as in my case.

A new station is about $160 bucks. If you have HP install then you are looking at a few hundred more on top of that. To me, it was worth it and if it didn't work then I just get a new one and I had nothing to lose since the plotter was getting past the 21:10 error.

Be sure to download the HP Service Manual online so you know how to remove the service station. It is just 2 screws. Without the manual, I probably would have taken off many more screws as I would not have thought the service station simply slid out to the right. The designjet is well designed and was glad that I found a service manual online.


Good luck and use caution,







Posted on Feb 15, 2009

  • 99 Answers

SOURCE: hp plotter designjet 1055 CM plus plotter produces system error

one of the printheads is bad.....check the error code again,because 060308 does not exist in hp designjet 1055cm plotter.

Posted on Aug 01, 2009

  • 2 Answers

SOURCE: HP 800 designjet plotter Error Message 21:10

need to replace service unit

Posted on Mar 22, 2010

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1 Answer

Resetter EEPORM in the SERVICE MENU'.


Hi Pedrotti Mauro

Although the Designjet models are out of my support expertise, I found something that might hep you with the error 24:10 you are seeing. Please use the following link to take a look what I found:
Re Error message 24 10 on Design Jet 4500

As you can see, this was for a different model, but I image the solution will be helpful.

I hope this helps.
I work on behalf of HP.

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Plotter wont recognize edge of clear films when loaded from a roll or sheet. recognized plain paper fine


I would check the sensor on the carriage that detects paper. It might be dirty enough that printer cannot detect the subtle edge of the clear film. It is the blue light that turns on on the bottom of the carriage when you load paper.

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Replace the Encoder Disk Assembly.


this message may have lit up as end of life counter or because the formatter is unable to correctly locate its position or rotationof the media roller.
this is an engineer call out for the repair I would NOT suggest that a customer is able to correctly fit this part as its deep within the plotter and many calibrations will need to be completed before the plotter is once again ready to print. I would suggest Belmonte Business machines on 0161 480 5556 who can offer nationwide service to all HP Plotters

Jan 30, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer

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Need instructions to install a new roll of paper


The Hp 4500/20 user manual is available for down;load from the HP website and offers tips and tricks on plotter usage- very handy to have,
like I say Its FREE and easy to DOWNLOAD.

Sep 13, 2013 | HP DesignJet 4520PS InkJet Plotter Printer

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My hp designjet 500 doesn't recognize the I/O Card


By I/O card I assume you are referring to your JetDirect or the optional HP/GL2 formatter board, your EIO devices?
If you have them installed and the plotter does not recognize them.
Shut down the plotter then remove the power cord from the plotter or the wall and wait 5 mins.
Remove ALL EIO devices (JetDirect / formatter).
Plug the plotter back in and restart the plotter.
Test functions of the plotter.
Shut down the plotter and then add back only the JetDirect.
Start the plotter and check the function, and check if the menu will allow you to setup the JetDirect.
If successful, shutdown again and reinstall the Formatter Card (if you use one).
Test functions and check the I/O setup in the menu.
The idea in a nutshell, remove the cards and add them back one at a time to see which one if any is bad and causing the I/O to shut off.
If this does not help, you may need to replace the plotters Electronics module

Aug 16, 2012 | HP DesignJet 500 InkJet Printer

1 Answer

How can i install hp designjet 5500 PS on my com puter using network cable? My plotter (hp designjet 5500) do not have USB port instead it has netwok port from which one can install via the local network...


You are doing some mistake.

All peripherals will attach directly to the main server or main system.

Then from the main system you attach the network switch and share the peripherals with other
system.

you connect the printer, plotter, scanner etc to your computer directly through the aproprite cable /
port.

Apr 15, 2011 | HP DesignJet 5500PS InkJet Printer

1 Answer

MY PLOTTER DOES NOT TAKE PAPER


***try to clean sensors: maybe it's dust on them.

Then if you are running latest Windows versions, you'll need a driver. Hp has dicontinued your plotter.

www.plotterdriver.it

Apr 02, 2009 | HP DesignJet 450c InkJet Printer

2 Answers

What is the matter with "calibration error (1042)" in plotter?


HP actually recommends that you contact them directly when you get this type of error message.

I can provide a link for you to access their troubleshooting online, at http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=82218&prodTypeId=18972&prodSeriesId=82218&objectID=bpp02995
where you can click on the contact HP link in calibration errors to receive further assistance.
Here's that link:
Click here for information on contacting HP support at http://h20000.www2.hp.com/bizsupport/TechSupport/CallHP.jsp?locale=en_US&docIndexId=179680&taskId=101&prodTypeId=18972&prodSeriesId=25301.
If that doesn't interest you, you can browse the HP support forums, and you will find other examples of printers like yours with the same or similar errors, and HP experts who guide them through the fix. http://forums13.itrc.hp.com/service/forums/bizsupport/categoryhome.do?prodSeriesId=82218&lang=en&prodTypeId=18972&categoryId=414&cc=us&admit=109447627+1238315749385+28353475

That's my best advice for a quick solution, to go straight to the source. After all, they have the most experience with these things...

If somehow I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!

Mar 29, 2009 | HP DesignJet 5500PS InkJet Printer

1 Answer

HP designjet 430 E Plotter


The reason it could be the main board is that it tells the front panel lights what to do. This seems like a logical problem the printer is having, usually things freeze when internal memory is bad. Surely have the main board replaced. There is a part of the internal programming that it cant get past. Compare it with trying to read a sector of a cd-rom that is scratched.

Oct 21, 2008 | HP DesignJet 450c InkJet Printer

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