Question about Dell Dimension 4500 PC Desktop

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Wont boot correctly

When i turn on the computer, the screen goes to a Dell logo and wont go any farther. I have tried to press F8 and start it in safe mode to fix the problem...but no luck.

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  • offthewall23 Jul 08, 2008

    OK...i turned on the computer...but there was no beeping. I turn it on and 5 seconds later it is at that dell screen again. no sounds, options, or anything...

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Typically, a system that won't pass POST (Power On Self Test) will beep in a pattern indicating what the problem is. Here's the beep codes for Dell systems:

Beep Codes Possible Causes Corrective Action 1 - 2 No video card detected Reseat the video card 1 - 2 - 2 - 3 BIOS ROM checksum error 1 - 3 - 1 - 1 DRAM refresh error Reseat the memory modules 1 - 3 - 1 - 3 8742 Keyboard Controller error Reseat the keyboard connector 1 - 3 - 3 - 1 Memory defective or not present Reseat the memory modules 1 - 3 - 4 - 1 RAM failure on line xxx Reseat the memory modules 1 - 3 - 4 - 3 RAM failure on data bits xxx of low byte on memory bus Reseat the memory modules 1 - 4 - 1 - 1 RAM failure on data bits xxx of high byte on memory bus Reseat the memory modules

Posted on Jul 08, 2008

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Try pressing F8 while the laptop is booting and select "safe mode". If it boots fine in safe mode, it might be either driver issue or the laptop's videocard giving up. The driver issue is corrected by installing the right drivers, you can ensure if the problem is on the hardware side by setting it to boot in 640*480*256 (or lowest possible resolution) and see if it boots. Also, try pressing F8 during boot and select the option to log the boot process. The log file might then tell you what causes the stop/hang.

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->Turn on your computer and press the F8 key repeatedly from your keyboard. You must press F8 before the Windows logo appears. It will display the Advanced Boot Options screen.
->From Advanced Boot Options screen, choose Safe Mode option then press Enter.

If you need any kind of technical assistance, you can contact support cell at http://www.vtechsquad.com

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Try Last Known Good Configuration. From shutdown turn the computer on and as soon as you see the DELL logo start tapping F8. Advance Boot Options will appear and then use the up or down arrow keys to go to Last Known Good Configuration and press Enter.

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Have you tried booting into Safe Mode? You can do this by pressing/tapping the 'F8' key after the bios screen (Acer Screen) comes up. If it does you boot correctly then, you can try to restore the system to an earlier date using System Restore. That's located in the start menu/windows orb at All Programs->Accessories->System Tools->System Restore

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When you say screen goes very dark when it booted to windows so it means that when you turned on the laptop when the dell logo flashes the screen was fine? if thats the case could you please try this. after turning on the laptop you will see the dell logo flashes immediately keep tapping on F2 and then it will show you the BIOS setup utility, please check if in BIOS setup display goes dark as well. If yes then try this, after turning on the computer when dell logo flashes keep tapping on F12 to boot menu then select utility partition to run the diagnostics. Please run test on the LCD check if display goes black when running the LCD test. Then try this when you sees the dell logo keep tapping on F8 to boot in safe mode check if in safe mode display goes very dark. Try this too, boot in F8 then select last known good configuration check if the settings on your display will be fix. If you can boot to safe mode no problem then uninstall the display or video driver. then restart computer.
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Then You should be brought to the Window that allows you to boot into SAFE MODE, DO NoT PICK SAFE MODE.

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I Hope This Helps.

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