Question about Fisher and Paykel Active Smart E522B Bottom Freezer Refrigerator

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The Fridge Section is freezing even though I have the frisge settings on the lowest setting! Jeff Malley 0402 004405 Rye Vic.

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I have this same issue on a C410B, also located in Rye .

I think its a thermostat issue, unless yours is freezing only on the bottom of the fridge (which could be a fan circullation issue)

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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Everything on top shelf of fridge freezes even on lowest temperature


you should send model number,if you have a damper control in your model most likely this is the problem,all that happens is cold air blows over from the freezer from the evaporator fan and blows through the top section of the fridge side,if the damper door isn't closing all the way it will cause freezing in the fridge section.

Nov 25, 2013 | Hotpoint Refrigerators

1 Answer

Refrigerator food freezing even when on lowest setting


There is one of three reasons why your fridge section is freezing food. You didnt mention whether you had a side by side or freezer on top or bottom model, so the following checks may not apply to your unit.

One reason food might be freezing is your cold control has failed, and will not turn the unit off when the physical temps are correct. When this occurrs food normally freezes throughout fridge section, top, bottom, middle, front and back.
BOTH controls, though you may only have one, should be at the middle setting. Adjust your controls, place a plastic cup of water at the top, the middle, and bottom shelf of your fridge. Check all three AFTER 24 hours. if all three are ice, you COULD have a bad cold control.

It is possible you might also have a door damper that is stuck open. A door damper is a swinging or sliding door that opens / closes either when temp control settings are adjusted, or on some fridges, when either door is opened, the damper closes. Please note, door dampers are USUALLY only present on side by side refrigerators. They can have a motor, or thermostat open the door automatically,which can break, and others will simply have a lever of some sort, which usually wont.

If after 24 hours, only the middle and bottom cups are ice, your evaporator fan motor, in the freezer, is likely not operating. Not knowing the BRAND you own, it could be the motor itself, a thermostat located on the evaporator, your defrost heater, or a main computer control board that controls the fan motor.

Sorry I cant be as specific as id like, but i had to cover all possible bases

Oct 16, 2011 | GE HSM25GFTSA Side by Side Refrigerator

1 Answer

The fridge section of the appliance is not automatically defrosting the fridge is on the lowest setting but still manages to freeze food and drinks solid


Hi,



There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.



Refrigerator is Too Cold and Freezing Food

heatman101

Jan 14, 2011 | Refrigerators

1 Answer

My bottom drawer of my 3 year old Maytag fridge is freezing up all the items I put in it. The fridge is on its lowest setting. What's up?


You mentioned that the fridge is at its lowest settings, try up it a bit so it doesn't freeze up your items.

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1 Answer

Temperature too cold even when on lowest


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

Jul 12, 2009 | Refrigerators

1 Answer

Ge fridge GSS25LFGww, fridge part freezing food


Hi, Change the controls back to normal settings. Make sure the freezer is getting 0 to 5 above. If the freezer is getting cold enough, try and turn the cold control to 1 and see if the refrigerator shuts off. It sounds like the cold control in not working properly and will need to be replaced. NOTE: The freezer temp has to be right temp or the fresh food side will not work proper.
I hope this helps. Please let me know if I can assist you further.

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2 Answers

Produce freezing


I had the same problem when one of my kids changed the setting of the chef's pantry (full-width drawer) to higher setting and everything started freezing. The setting should be at "lowest setting". Give it a try. deborah.

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1 Answer

Fridge area freezing food; water dispensor line freezing


sometimes when the cooler weather comes in you may need to chnge temp setings to a warmer setting to prevent some items from freezing ie: leafy vegetables, water bottles, eggs, etc etc.

now if you are having total freeze up of everything in the ref section then you could have bad temp control or damper assy.

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