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Toshiba Satelite r25s35-13 Vista fingerprints are inaccessible.

Security fingerprint files are corrupted. I can get in with my password, and the certification password, but I cannot locate/access the fingerprint security files to update them. I am running XP on the C: partition and it works fine, but Vista on the E: partition has the problem.

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  • lindsey love Nov 29, 2008

    I have the same problem im running xp on a samsung q1b ulta moible pc and i forgot the admin password so i cant login.
    i have the cds that come with the system when i bought it but i dont have a cd drive what do i do?

  • lindsey love Nov 29, 2008

    i have a q1b ultra mobile pc from samsung and during the set up process of the system i made an admin password, i forgot it and i cant login.

    i have the original cds that came with the pc but the pc doesnt have a dvd drive can anyone tell me what i could do

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  • 284 Answers

Try reinstalling the software

Posted on Jul 28, 2008

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Finger print reader not working.....??????????????


@touchcoat

Try re-installing the following and reboot:

For Windows 7
1. Toshiba Fingerprint Utility (for Windows 7 (32/64) click here,
2. Upek Fingerprint Driver (for Windows 7 (32/64) click here,

For Windows Vista
1. Toshiba Fingerprint Utility here or here.

If above steps won't work, the issue is most likely a hardware issue. To make sure that it's not, I recommend trying to do a full system recovery (if you don't mind starting from scratch - turn the computer OFF, hold the 0 key then turn the computer ON).

If you still encounter the same issue, call Toshiba support and have the unit serviced at 1-800-457-7777 (for US) or 1-800-663-0778 (for Canada).


Good Luck.

Sep 04, 2011 | Toshiba Portege M700-S7002 Tablet PC

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Hi I have a toshiba portege m750 and my little brother was using it and I have decided to use it for college but the only thing is he cannot remember I was just wondering how would I go about changing the...


You can set a user password from inside Windows. From the configuration panel look for an icon that represents two persons and click on it. Follow instructions on setting a user password.
You can also set a password on boot but you have to be careful: If you forget it you cannot open the tablet to remove the password. You will need to take the computer to a Toshiba Certified Service Center.

To set the password on boot you can use the BIOS SetUp configuration or a Toshiba Windows applications (HRWset).

For Windows XP tablet PC edition 2005
If you have the CrossMenu application you can run the HRWsetup from there. You can also go to All programs, Toshiba Utilities and look for HRWSetUp.

For Windows Vista or Windows 7, the name of the application may be Toshiba Security Assist.

Be very careful. You must not lose the password

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I need a driver for my toshiba satelite r15s829 i'm not really sure what driver i need but in device manager it says i'm missing a video controller.


Here is a link to the Toshiba support web site for the Satellite R15-S822.
Specify the operating system to refine the search or look for the driver in the list.
If you have the recovery CD you can also use it.

May 29, 2011 | Toshiba Satellite R15-S822 Tablet PC

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My fingerprint sensor on my HP EliteBook 2730p doesn't work anymore. I thought that it was just the driver or software that I was missing since I got it through school and they reimaged it with Microsoft...


Windows XP is too old to have the drivers for it. You will have to reload Win 7 or find out what the password is. Here are a couple of options for you.
http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&h_lang=en&h_client=s-s-r2515-1&h_cc=uk&h_query=HP+EliteBook+2730p+Notebook+PC
That will help with drivers and if it is a Windows password you require;

http://www.fixya.com/support/r5393255-windows_password_recovery

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Lost user password in XP with networking set-up on HP

The best way to do this is using the Offline NT Password & Registry editor.
You can download it at the following link: http://pogostick.net/~pnh/ntpasswd/

This utility will enable you to reset the password of any user that has a valid (local) account on your Windows NT/2k/XP/Vista etc. system.
The link above includes some directions on how to use this utility.


Hope that helps.

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How do I disable the M400 biometric finger print scanner, I do not want to run the Protector Suite software. I just want Windows to boot.


uninstall the Protector" Suite (finger print scanner software ) and restart it and check .....


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Hi .I am trying to Install WIN 7 on LE1600 from the USB (Enabled with Bootable Win7).I am able to boot from the USB but stucking at giving the Inputs for Regional seting at Installtion as the KEYBoard is...


As far as I am aware windows 7 has not been confirmed for tablets or win CE platform type devices

Check you manuals and any Cd's that came with the 1600 and see if there is some form of reset or original system restore ability.

Microsoft has a win7 compatibility check utility anyone wishing to try win 7 on these types of device is recommended to use that first to identify potential issues.

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