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What does it mean when a song wont load and it says file format not supported

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It means that you need to convert the song to the correct format. Usually .mp3 type. google zamzar and use the site to covert your song. then put it in the mp3

Posted on Jan 01, 2011

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Songs are loaded on to mp3 player, but they wont play, it just says no file, but when hooked up to pc i can pull the songs from the mp3 player, so i know the songs are on there


MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Jun 01, 2011 | Computers & Internet

1 Answer

Whenever i try to play a song on my phillips gogear vibe mp3 player it sais "file format not supported' and they are mp3 files.What gives?


"File format not supported" means that the song that you've downloaded into your MP3 player is NOT an .MP3 file format. For each MP3 player have their own supported file formats. You need to check the manual of your MP3 player to see what are the supported sound file formats (i.e. .mp3, .wma, .mp4). Then check the file format of the songs that are saved in your player.

If the songs are supported but you're still getting the error message, try to delete all the songs and then download the songs again and save it into your player. If the same problem occur, then it may need a firmware upgrade or reformat.

Thank you and good luck!

Oct 31, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

WHEN I DOWN LOAD FILES TO MUSIC IT SAYS IT CANT SUPPORT THE FILE I HAVE HAD PROBLIMS WITH THIS UNIT SINCE I GOT IT.


go to your user manual. The format that the songs are in may not be supported. for example: if your player is a mp3 play the song have to be mp3 formate. it wont play WAV or AAC/MP4. looking at your manual found online here

http://www.p4c.philips.com/files/s/sa5285_37/sa5285_37_pss_aen.pdf


Compression format: MP3, WMA, AAC
•ID3 Tag support: Album title and artist name
•MP3 bit rates: 8-320 kbps and VBR
•WMA bit rates: 5-192 kbps VBR
•WMA sample rates: 8, 11.025, 16, 22.050, 32, 44.1, 48 kHz
•MP3 sample rates: 16, 32, 44.1, 48, 11.025, 22.050, 24, 8 kHz
•Digital Rights Management: Windows Media DRM for Portable Devices, Supports download & subscription music services

these are the formates supported. also make sure the music is in the proper folder

Feb 24, 2010 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Mp3 player wont play music, says file not formated


The file not formatted message is not an error that a repair will fix.
The songs that you have loaded onto the player are in a format that the player does not support. Do yourself a favor, and only download files that rae in mp3 format - they will never give you problems, error messages, require long explanations, etc.

-Tha Mp3 Doctor

Jan 09, 2009 | Philips Sport Personal CD/MP3 Player

1 Answer

Cant get go gear 4gb player to play on my usb head deck >:(


"File Format Not Supported" - SA6045/37
The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management."

If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by highlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneath the word "rip," and selecting "format", and then "mp3".

Good luck!

-Tha Mp3 Doctor

Nov 06, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Not playing song all the way and skipping


Make sure the songs are not samples-only first.

"File Format Not Supported" - SA6045/37
The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management."

If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by highlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneath the word "rip," and selecting "format", and then "mp3".

Good luck!

-Tha Mp3 Doctor

Nov 02, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

MY SANSA WONT SYNC SONGS..


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Device is operating slowly, reset...


Make sure the device is fully charged. Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files. Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info: I have seen quite a few threads in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in theMp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” 
All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 04, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

2 Answers

When i down load music to my 4GB mp3 it takes the music but it does not reads it. it says "file format not supported""


The songs you are trying to load are not in the right format - it won't take iTunes, for instance

Convert the songs to mp3 format and you won't have any problems

Jun 29, 2008 | Philips GoGear Flash MP3 Player

5 Answers

Coby MP-C582 MP3 player


make sure what your putting on is MP3 or unprotected WMA files. If the light is blinking, then it means its playing the song, if you hear nothing, the audio is not in the correct format.

May 03, 2008 | Coby MP-C582 MP3 Player

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